Taylor Vets Middleton Cheney is a fast-growing, independent practice founded in February 2025. We’re building a team that’s ambitious, supportive and proud of the standards we set. We're looking for a receptionist who wants to be part of that.
We’re a hands-on, progressive practice with customer and patient care at the heart of how we approach problems.
We are looking for a friendly, organised and compassionate receptionist. You will be the first point of contact for our clients and their pets, creating a warm and welcoming environment.
Key Responsibilities
- Welcoming clients and their pets into the practice
- Answering telephone calls and responding to client enquiries
- Booking and managing appointments
- Processing payments and handling basic financial administration
- Maintaining accurate client and patient records
- Liaising with veterinary surgeons, nurses and other team members
- Managing emails and general administrative tasks
- Supporting the smooth running of the reception area
- Maintaining a clean reception area
- Providing compassionate support to clients, including during difficult or sensitive situations
About You
We’re looking for someone who is:
- Friendly, approachable and confident communicating with clients
- Calm and professional in a busy environment
- Highly organised with excellent attention to detail
- Comfortable using computers and learning practice management systems
- A genuine animal lover with a passion for excellent customer service
- Reliable, flexible and able to work well as part of a team
Role
This is a part time role- 25 hours a week + 3.5 hours on a Saturday rota (currently 1 in 4)
Scope for overtime covering other receptionist's holidays
Benefits
Employee discount
Company pension
Private medical cover
6.6 weeks holiday
Pay: £12.71 per hour
Work Location: In person
