About Us
Mughal Driving School Ltd is an established driving school based in Derby, providing professional driving instruction, flexible driving lessons, theory and practical test preparation, and ADI/PDI instructor training. As the business continues to develop, we are seeking a Business Systems Analyst to support and improve the technology and digital systems used across our driving-school and instructor-training operations.
Key Responsibilities
- Review and analyse IT systems and digital processes supporting learner bookings, lesson scheduling, instructor allocation and ADI/PDI training operations.
- Identify improvements to technology, IT tools and communication systems to enhance the efficiency and coordination of driving instruction and instructor-training services.
- Gather and document operational and system requirements from management and instructors and recommend suitable technology-based solutions.
- Analyse booking, learner, instructor and training-data workflows to improve information accuracy, accessibility and management reporting.
- Evaluate existing and proposed booking, scheduling and customer-management systems and recommend appropriate system integrations and process improvements.
- Support the implementation and testing of system changes to ensure solutions meet the operational requirements of the driving school.
- Liaise with internal teams and external technology providers to resolve system issues and improve the effective use of business systems.
- Monitor relevant technology, IT standards and system developments and recommend improvements that support business growth and service delivery.
Requirements
- Degree or postgraduate qualification in Computer Science, Information Technology, Information Systems or a related discipline.
- Good understanding of business systems, digital processes and technology-based solutions.
- Ability to analyse operational requirements and translate them into practical system improvements.
- Strong analytical, problem-solving, documentation and communication skills.
- Ability to work effectively with management, operational teams and external technology providers.
Join us in shaping innovative technology solutions that drive our organization forward! This is an exciting opportunity for motivated professionals eager to leverage their IT expertise in a fast-paced environment committed to excellence.
Pay: £28,282.59-£35,000.00 per year
Work Location: In person
