We currently have an opportunity for a qualified, professional and competent Mobile Technician to join our team at our Mercedes-Benz commercial vehicle dealership located in Stoke!
Our Mobile Technicians are an integral part of the team and use their industry expertise to carry out onsite servicing and repairs at customer premises.
Package Details:
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£41,113 per annum (£17.57 per hour)
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Plus enhancement payment of up to £300 per month based upon your qualification level
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Overtime paid at time and a half
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Based onsite in Stoke and at local customer sites
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45 hours per week
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Monday - Friday, 06:00 – 15:30
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23 days’ holiday each year, plus bank holidays
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Permanent
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Bonus scheme
About The Job:
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Attending customer sites to service and repair vehicles on customer premises
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Ensuring all defects reported by the customer are actioned
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Conducting fleet checks on customers vehicles whilst managing your time effectively around customer deadlines and schedules
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Carrying out independently extensive orders for repair and re-establishing the serviceability of the customer’s vehicle
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Ensuring vehicles are safe to use
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Speaking with customers and examining vehicles to diagnose problems with specialist diagnostic equipment
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If possible, fixing the fault on-site and if necessary, making suitable arrangements if it isn’t possible to fix the problem on-site for the vehicle to be taken to and repaired in the workshop
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Completing servicing in line with manufacturer’s guidelines
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Maintaining detailed and accurate records as required for each job carried out
About You:
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Previous experience in a similar Mobile Technician/Mechanic role, ideally in a main dealership environment
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NVQ Level 3 Vehicle Maintenance qualification in Heavy Goods Vehicles
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Full UK driving licence
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HGV licence (desirable)
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Extensive experience with diagnostic equipment
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Experience with electric vehicles
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Experience with Mercedes-Benz vehicles, products and systems (desirable)
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Attention to detail
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Customer orientated and committed to delivering customer satisfaction
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Adaptability and ability to react to changing priorities in a busy and demanding role
We are eStar, the home of Mercedes-Benz Trucks and Vans in the North West and North Wales.
It's our mission to provide an exceptional experience for the region's commercial vehicle community, driven by our customers' needs and inspired by the latest vehicle technology, and to do this we need the right people on our team.
From buying a new or used diesel or electric vehicle, to understanding the latest safety and technology systems with our Sales Consultants, through to repair and maintenance with our highly-skilled Technicians, or finding parts via our dedicated Parts team, we’re here to support our customers and local community.
We have also won, been highly commended, or shortlisted for over 50 industry awards since October 2021, including Dealer of the Year, Dealer Principal of the Year, People & Culture, and Inspiring Workplaces!
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