- Working for an established national brand
- 35 hour working week Monday to Friday between 9am and 5pm.
- We are open to ad-hoc flexible working.
- Ad-Hoc working from home.
- 26 days holidays plus bank holidays with the option to buy 3 days with your Annual Flex Pot*
- Casual dress
- Free onsite parking
- Free tea and coffee
- On the job development
- A great supportive culture
- A first-class benefits scheme (on successful completion of a 3-month probationary period) including:
- Health Cashplan (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing)
- Discounted Gym Membership
- Cycle to work scheme
- Group personal pension plan
- Enhanced Maternity and Paternity Pay
- Critical illness and income protection cover*
- Access to an employee assistance programme and mental health first aiders
- Access to member benefits including legal advice line and insurance services
- Applicable on completion of probationary period and subject to terms.
This is an interesting and varied role. The successful candidate will:
- Provide full administrative support to the Sales Team in Blackpool and across the UK.
- Support the processing of membership applications and member queries.
- Provide first line IT support for resolving password authentication and general login issues for our self-employed Membership Advisors across the UK.
- Support the Sales Support Manager with the provision of information for sales-related events including Online Events, Sales Conference, Self-employed Membership Advisor Familiarisation programs, Service Provider webinars and roadshows.
- Keep up to date with FSB/Service Provider knowledge to present relevant information to Regional Sales Manager and Membership Advisors.
- Proactively recommend improvement for the sales support function to ensure continuous improvement.
The ideal candidate will have:
- Experience of delivering admin support in a role without close supervision and where working on own initiative was essential.
- Experience of working in a customer supporting role.
- Good knowledge of IT applications including Microsoft TEAMS, Sharepoint, Word, Excel and Outlook.
- Previous experience using a customer database.
This is a 9 month fixed term contract.
All applications to be received by 5 August 2026. Any applications received after this date will be held on file for a maximum of 6 months and reviewed if the first round of applicants are unsuccessful.
To apply for this role please email your CV and covering letter to
[email protected].
Established nearly 50 years ago to help small businesses and the self-employed achieve their ambitions, FSB is a not-for-profit organisation that’s run by members, for members.
Members get an exclusive package of great value business services including advice, financial products and support. These cover a wide range of benefits such as tax, legal and HR, local network groups and business banking.
We’re also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. With teams across the UK, we work with governments, elected members and decision-makers to make real change happen.
