Are you ready to take the next step in your career and make a real impact?
We are looking for motivated, reliable, and enthusiastic individuals to join our team in a rewarding role where your skills and dedication will be truly valued.
This is a fantastic opportunity to grow within a supportive environment, contribute to a dynamic organisation, and develop your career with a company that recognises and rewards hard work.
If you’re passionate about what you do and eager to be part of a team driven by success, we’d love to hear from you.
What You’ll Be Doing
As the Operations Supervisor (Nights), you will be responsible for leading and overseeing all overnight warehouse operations, ensuring customer requirements and Service Level Agreements (SLAs) are consistently achieved in a safe, efficient, and cost-effective manner. You will manage and support the night shift team, maintain operational and inventory controls, ensure compliance with Health & Safety and company policies, and act as the senior operational representative on site outside normal business hours. The role requires effective resource planning, performance management, clear communication through shift handovers, and a continuous focus on service delivery, operational excellence, and continuous improvement.
Responsibilities
- Lead and supervise all night shift warehouse activities, ensuring operational targets and customer requirements are achieved.
- Promote a strong Health & Safety culture, ensuring compliance with company policies, procedures, and legal requirements throughout the shift.
- Conduct shift briefings and ensure all incidents, hazards, and near misses are reported and escalated appropriately.
- Manage employee attendance, holidays, sickness, and absence records through Citrus HR.
- Uphold the On Logistics Circle of Values and demonstrate these behaviours through effective leadership and decision-making.
- Ensure compliance with waste management and housekeeping standards in line with SHEQ and company requirements.
- Maintain accurate inventory and material flow controls to achieve customer service and OTIF performance targets.
- Operate and support customer systems, ensuring all transactions and records are maintained accurately.
- Lead, motivate, develop, and coach team members, creating a positive and high-performing working environment.
- Identify training and development needs, ensuring team competency records and skills matrices remain current.
- Conduct performance reviews and support employee development through regular feedback and coaching.
- Ensure effective communication and shift handovers, providing clear updates on performance, issues, and priorities.
- Support customer requirements and contribute to operational improvement initiatives that enhance service and efficiency.
About You
Qualifications and training
- GCSE Grade 4/C or above (or equivalent) in English and Maths.
- Good standard of literacy and numeracy.
- Competent user of Microsoft Office applications and warehouse/customer operating systems.
- Understanding of Health & Safety requirements within a warehouse or logistics environment.
Experience
- Previous experience within a warehouse, logistics, distribution or supply chain environment.
- Experience leading and motivating operational teams to achieve performance targets.
- Experience managing day-to-day operational activities and resolving operational issues.
- Experience of inventory control and maintaining accurate stock records.
- Experience conducting team briefings, shift handovers and performance discussions.
- Experience working within Health & Safety procedures and compliance requirements.
- Experience monitoring KPIs and implementing corrective actions where required.
Knowledge & skills
- Strong leadership and people management skills.
- Excellent verbal and written communication skills.
- Strong organisational and planning skills.
- Ability to prioritise workloads in a fast-paced operational environment.
- Effective problem-solving and decision-making skills.
- Knowledge of warehouse operations, inventory management and material flow processes.
- Ability to coach, train and develop team members.
- Strong Health & Safety awareness and commitment to compliance.
- Ability to analyse performance data and produce accurate operational reports.
- Ability to work independently and act as the senior operational representative outside normal business hours.
Benefits
We offer a competitive benefits package designed to support your wellbeing, reward your contribution, and help you thrive both professionally and personally. As part of our team, you can expect:
- Competitive salary, with regular reviews
- Holiday allowance, plus bank holidays, with opportunities to increase with service
- Pension scheme, to support your future financial security
- Training and development opportunities, to help you grow your skills and career
- Employee support programmes, for health and wellbeing
- Friendly and inclusive working environment, where your contribution is valued
- Opportunities for progression, within a growing organisation
We believe in recognising hard work and creating a workplace where employees feel supported, motivated, and proud to be part of the team.
Reference Number: 021
Pay: £32,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Experience:
- Supervising: 1 year (required)
Language:
Work Location: In person
