Governance and Compliance Officer
Salary: £37,000
Hours: Full time
Location: Hampton Wick (Once a week in the office)
Benefits: 25 days leave, plus bank holidays, plus bank holidays (FTE) and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, healthcare cash plan, enhanced pension, and more.
About Us:
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
We are looking for a proactive and organised Governance & Compliance Officer to join our Corporate Services team. This role is central to supporting the delivery of effective governance, regulatory compliance and insurance activities across Hastoe.
Working closely with the Governance & Compliance Manager, you will help ensure the organisation continues to meet its legal and regulatory obligations, coordinate key governance processes, and support a strong culture of compliance across the business.
Duties will include:
· Delivering the Group’s internal compliance monitoring programme and maintaining compliance registers.
· Coordinating Subject Access Requests and supporting wider protection compliance activities.
· Monitoring internal audit recommendations and policy review programmes, reporting on progress and escalating overdue actions.
· Supporting Board and committee governance processes, including statutory filings, governance administration and the preparation of meeting papers.
· Leading the day-to-day coordination of insurance claims and supporting the annual insurance renewal process.
About you
You will be a highly organised and detail-oriented professional who enjoys working across a varied workload and building positive relationships with colleagues at all levels.
You will be confident interpreting processes and procedures, managing competing priorities and ensuring work is completed accurately and on time.
You will ideally have a broad understanding of governance, compliance, data protection and insurance activities, together with a genuine interest in maintaining high standards of corporate governance and regulatory compliance.
You will also need:
· A-Level educated or equivalent. GCSEs (or equivalent) must include a Grade C or above in both English and Mathematics.
· Previous experience in governance, compliance, audit, risk, insurance or similar administrative role.
· Excellent written and verbal communication skills with strong attention to detail.
· Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
· Confidence using Microsoft Office applications, particularly Word, Excel and Outlook.
· The ability to produce accurate reports and maintain confidential information with discretion.
· A proactive, collaborative approach and confidence to work independently when required.
(Experience supporting Board or committee administration, knowledge of housing regulation, company secretarial practice or data protection legislation would be advantageous but is not essential.)
A personal note from Sabrina, your hiring manager
This is an exciting opportunity to join a team that plays a key role in supporting good governance, regulatory compliance and effective risk management across Hastoe Group.
As a Governance & Compliance Officer, you will have the opportunity to work across a broad range of activities, from supporting Board governance and compliance monitoring to coordinating insurance claims and helping ensure we continue to meet our legal and regulatory obligations.
You’ll be joining a supportive and collaborative team where you’ll be encouraged to develop your knowledge, take ownership of your work and contribute to continuous improvement.
If you enjoy variety, have a keen eye for detail and want to make a meaningful impact, we’d love to hear from you.
Benefits provided
Annual Leave starting at 25 days, plus bank holidays and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
· Flexible working opportunities
· Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
· Discounts for local shops, restaurants and gym membership.
· Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
· Health Cash Plan (a type of health insurance).
· 3 x Life Assurance from day 1, for all pension holders.
· A supportive working environment with ongoing learning and development opportunities.
· Long Service awards.
How to apply
Please send your CV and any supporting statement to [email protected] by midnight on 5th August 2026.
We will be conducting interviews as the recruitment progresses and may close the vacancy early. We recommend applying early.
If you would like to find out more about the role please contact Sabrina Boukeras at [email protected] or for enquiries about the application process, please contact the HR Team at [email protected].
This post is subject to background checks. Follow the link for further information on this: https://www.hastoe.com/background-checks/
Pay: Up to £37,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- Sick pay
Education:
- GCSE or equivalent (required)
Experience:
- governance, compliance, audit, or risk : 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Hampton Wick (Greater London)
