Cliff Villages Medical Practice is seeking a highly organised and proactive Medical Secretary to join our supportive team across our Navenby and Waddington sites.
We welcome applications from both full-time and part-time candidates, and offer flexible working hours to support a healthy worklife balance.
This is a varied and key role supporting our clinical teams with high-quality administrative and secretarial services.
- Provide an accurate copy typing and word-processing service for GPs and health professionals, including letters, reports, referrals, minutes, invoices and clinical correspondence
- Manage referrals using the NHS e-Referral (Choose and Book) system and other relevant systems
- Handle and resolve clinical and patient queries via AMGP and task systems
- Maintain accurate and secure electronic patient records
- Process patient registrations, deductions, duplicates, and out-of-area requests
- Manage incoming and outgoing telephone calls with external healthcare professionals, hospitals, consultants and other services
- Support GPs and clinical staff with administrative queries
- Take and distribute minutes for meetings accurately and in a timely manner
- Assist with induction of new staff, including GP registrars
- Ensure timely processing of mail
- Support data collection and statistical reporting when required
- Assist with maintaining system accuracy and general administrative duties
- Experienced in administration or secretarial work (healthcare experience desirable but not essential)
- Strong IT and typing skills
- Confident communicator, both written and verbal
- Highly organised with strong attention to detail
- Able to work independently and as part of a busy team
- Calm, professional and adaptable in a fast-paced environment
- NHS Pension Scheme (23.7% employer contribution)
- Generous annual leave entitlement (36 days including bank holidays, pro rata)
- Flexible working arrangements
- Staff wellbeing support and Employee Assistance Programme
- Monthly staff awards and social events
- Free parking
- Sick pay scheme
- Supportive team environment
- Opportunities for training, development and progression
The Welby Group is a forward-thinking network of practices across Lincolnshire, caring for over 43,500 patients. We are committed to delivering high-quality, patient-centred care while creating supportive workplaces where staff can grow and thrive.
Our values Opportunity, Enthusiasm, Support, Innovation, Family and Balance guide everything we do.
Please send your CV and covering letter outlining your experience and suitability for the role to Cheila at [email protected]
We are an equal opportunities employer and welcome applications from all backgrounds.
