Burton & Sons Construction Services Limited is a growing plumbing and heating company based at Wrest Park in Silsoe. We are looking for a proactive, organised and friendly Office Administrator to join our busy office team.
This is a varied role supporting our Operations Manager with the day-to-day running of our plumbing and heating contracts.
The Role
Your responsibilities will include:
- Making and receiving telephone calls
- Responding to emails and customer enquiries
- Liaising with customers, clients, engineers and suppliers
- Updating spreadsheets and company records
- Ordering parts and materials
- Assisting our Operations Manager with administration
- Handling customer queries and complaints professionally
- General office administration
About You
We are looking for someone who is confident, organised and professional, with a positive attitude and good communication skills.
Previous office or administrative experience is required for this position.
You should be:
- Experienced in working within an office environment
- Confident speaking to customers and clients on the telephone
- Comfortable dealing with queries and complaints
- Able to communicate clearly and professionally by email
- Organised and able to prioritise a busy workload
- Competent using Microsoft Word, Excel and email
- Comfortable updating spreadsheets and maintaining accurate records
- Willing to learn and take on new responsibilities
Full training will be provided on our in-house systems. Previous experience in the plumbing and heating industry is not required.
Hours & Salary
- Monday to Friday, 8:00am – 5:00pm
- During busier periods, weekend working will be required, typically one weekend per month, in addition to the normal Monday–Friday working week
- Salary to be discussed at interview
What We Offer
- Full-time position
- Friendly and supportive team
- Full training on our in-house systems
- Varied day-to-day workload
- Opportunity to develop and progress within a growing business
- Free on-site parking
Location: Wrest Park, Silsoe, Bedfordshire, MK45 4HS
Work Location: In person
Applicants must be able to reliably commute to Silsoe or plan to relocate before starting work.
Please note: Previous office or administrative experience is required and two satisfactory references will be required as part of our recruitment process.
If you are an experienced administrator who is organised, confident and enjoys working with people, we would love to hear from you. Please apply with your CV.
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
