Help create a warm welcome while supporting your local hospice
Our coffee shop is more than just a place to enjoy a drink or a bite to eat – it's a welcoming space where patients, visitors, families and members of the local community come together. As a Coffee Shop Assistant Volunteer, you'll help create a friendly, relaxed atmosphere while raising vital funds to support specialist hospice care.
Whether you enjoy chatting with customers, preparing food and drinks or helping keep everything running smoothly behind the scenes, we'll provide all the training and support you need. No previous café or hospitality experience is required – just enthusiasm, reliability and a willingness to get involved.
What You’ll Be Doing
As a Coffee Shop Assistant Volunteer, you may support with a range of activities, including:
-
Welcoming customers and providing friendly, helpful service
-
Taking orders, serving customers and handling payments
-
Preparing coffees, teas and other hot drinks
-
Preparing and serving simple food
-
Delivering food and drinks to tables
-
Clearing tables and helping to keep the café clean, tidy and welcoming
-
Loading and unloading the dishwasher and assisting with general kitchen duties
-
Supporting stock rotation and helping keep food preparation areas organised
-
Following food hygiene guidance and safe working practices at all times
We'll work with you to make sure you're comfortable and confident in the tasks you undertake.
Time Commitment
-
Flexible volunteering to fit around your availability
-
Flexible shifts arranged with you
-
Ideally one morning or afternoon each week (even a few hours can make a real difference)
Who We’re Looking For
We'd love to hear from you if you:
-
Enjoy meeting and helping people
-
Have good communication and customer service skills
-
Are reliable and able to offer a regular volunteering commitment where possible
-
Will let us know if you're unable to attend a planned volunteering session
-
Understand the importance of representing Ashgate Hospice positively within the local community
-
Are willing to complete the required training and follow our policies and procedures
-
Share our values of compassion, teamwork, respect and inclusion
No previous café or hospitality experience is required, as full training and ongoing support will be provided.
What’s in It for You?
By volunteering with Ashgate Hospice, you'll benefit from:
-
The opportunity to make a real difference to local people and families
-
The chance to gain new skills and experience within a friendly and supportive team
-
Full training and ongoing support to help you succeed in your role
-
The opportunity to build confidence and meet new people
-
Reasonable travel expenses reimbursed in line with our Volunteer Expenses Policy
-
The satisfaction of supporting your local hospice and being part of your community
What You Can Expect from Us
As one of our valued volunteers, you can expect:
-
To be treated fairly, respectfully and in line with our hospice values
-
A clear understanding of your role and responsibilities
-
Appropriate training and induction for your volunteering role
-
Ongoing guidance, encouragement and support
-
The resources and equipment you need to volunteer safely
-
A welcoming, inclusive and safe volunteering environment
What We Ask in Return
We ask our volunteers to:
-
Represent the values and aims of Ashgate Hospice
-
Support our mission of providing outstanding care for local people and those important to them
-
Follow our Volunteer Policy, Code of Behaviour, Health and Safety Policy and Volunteer Handbook
-
Complete any training relevant to your volunteering role
-
Ask for support whenever you need it
-
Carry out your volunteering safely, responsibly and respectfully
Join our team and help make every donation, every purchase and every conversation count.
Important Information
-
Volunteers must be aged 14 or over
-
All volunteers are required to attend:
-
Voluntary Statutory Training (3 hours)
-
Ashgate Hospice Volunteer Induction (3 hours)
-
Local role-specific training will be provided
-
Confidentiality around patient and hospice information is essential
Interested?
Please apply via our website and feel free to attach your CV or supporting information to tell us more about you and the knowledge, skills and experience you can bring.
To find out more about this role, please email:
?? [email protected]
For general volunteering enquiries:
?? 01246 568801
?? [email protected]
Or visit:
?? https://ashgatehospice.org.uk/volunteering/
Ashgate Hospicecare is a charity (no. 700636) that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire.
Our vision is that everyone in North Derbyshire with a life-limiting illness, and the people important to them, can make the most of every moment together and that they can die with dignity and comfort.
