Part-Time Receptionist / Call Handler / Administrator
Hours: 2 positions available
8.00am - 1.00pm Monday - Friday
12.00pm - 6.30pm Monday - Friday
Additional: Overtime available to cover holidays and sickness
We are seeking a motivated and reliable individual to join our busy GP practice team. This is a varied and fast-paced role where you will play a key part in ensuring the smooth and efficient running of the practice.
As a central point of contact, you will liaise with patients, GPs, nursing staff, and the wider primary care team, delivering a high standard of customer service at all times.
Key Responsibilities:
- Handling incoming calls promptly, professionally, and courteously
- Making outgoing calls on behalf of the practice
- Welcoming patients and visitors at reception and directing them appropriately
- Supporting the team with general administrative duties as required
- Maintaining strict patient confidentiality at all times
- Adhering to all practice policies and procedures
- Using the practice systems
About You:
- Able to work efficiently in a busy, fast-paced environment
- Confident communicator with strong customer service skills
- Comfortable working both independently and as part of a team
- Flexible and willing to provide additional cover when needed
Full training will be provided, including a comprehensive induction and use of our in-house systems.
This is a dynamic role where no two days are the same—ideal for someone who enjoys variety and thrives under pressure.
Job Types: Part-time, Permanent
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
Work Location: In person
