Job Ref: ELI3248
Branch: Tylney Hall Hotel
Location: Tylney Hall Hotel, Hook
Salary/Benefits: Competative Salary/ Plus Service Charge / 30 hours per week / Live in available
Contract type: Permanent
Hours: Part Time
Hours per week: 30
Posted date: 08/07/2026
Closing date: 08/08/2026
This is a part-time permanent position. The idea candidate will provide the highest service levels to all of our guests, maintaining our Four Red Star standard. As a Food and Beverage Supervisor in the restaurant, you will need to work effectively at all times, ensuring attention to detail and exceptional customer service with a subtle selling technique. Your ‘can do’ attitude which you will use with guests and with your team members will be one of your biggest strengths.
Restaurant Supervisor Key Responsibilities:
- To provide the highest quality of guest service in the Restaurant.
- To consistently exceed expectations and offer a personal, informative service to enhance the guest's enjoyment and maximise upselling opportunities.
- In the absence of the Restaurant Manager or Assistant Restaurant Manager, oversee all Restaurant operations to ensure not only the highest standards of service but also outstanding product knowledge.
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
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Tylney Hall Hotel:
Tylney Hall Hotel is a beautiful 4 red Star Hotel with 112 bedrooms, set in the heart of 66 acres of glorious park boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms leisure facilities including both an indoor an outdoor pool banqueting facilities which are second to none.
Why work at Tylney Hall Hotel Gardens:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!
Benefits
To support our staff we offer:
- Meals are provided by our talented kitchen team
- We have plenty of free parking.
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!
For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
- service charge is dependent on sales performance and not guaranteed