About the Role
We are a busy shipping and packing centre in Kilburn looking for a hands-on, reliable team member to manage day-to-day shipping operations. This role involves packing, dispatching, customer service, and sales, so we are looking for someone who is practical, organised, and confident dealing with customers.
Key Responsibilities
- Providing shipping quotes (UK & international courier services)
- Packing items securely (fragile, valuable, and irregular items)
- Booking shipments and managing dispatch & courier collections
- Tracking shipments and updating customers
- Taking payments and completing transactions
- Delivering excellent customer service from enquiry to delivery
- Building relationships with customers and encouraging repeat business
- Upselling / cross-selling additional services
What We’re Looking For
- Experience in packing, shipping, retail, or logistics (preferred)
- Comfortable with physical work and manual handling
- Strong attention to detail and problem-solving ability
- Good communication and customer service skills
- Self-motivated and able to take initiative
- Reliable with excellent timekeeping
- Basic IT skills (email, booking systems, payments)
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Key Skills (Indeed Keywords)
Packing | Shipping | Logistics | Warehouse | Retail | Customer Service | Dispatch | Courier | Sales | Manual Handling
What We Offer
- Stable part-time hours (24–32 per week)
- Friendly working environment
- Varied and active role (not desk-based)
- Opportunity to grow within the business
How to Apply
Apply via Indeed with your CV.
Shortlisted candidates will be contacted for an interview.
Job Types: Full-time, Part-time
Pay: From £13.00 per hour
Work Location: In person
