Join The Nutrivend Group
The Nutrivend Group is one of the UK's leading specialist providers of sports nutrition vending, healthy vending solutions, sports supplement distribution, and eCommerce nutrition products.
Operating nationally from our headquarters in Pontyclun, South Wales, we supply thousands of consumers every day through our vending, wholesale, eCommerce, and own-brand nutrition businesses.
As we continue to grow, we are looking for a highly organised, driven, and hands-on Operations Manager to lead our operational teams and ensure the business delivers exceptional service, operational excellence, and accountability every day.
This is a fantastic opportunity for someone who enjoys managing people, improving processes, solving problems, and ensuring things get done.
The Role
The Operations Manager will be responsible for the day-to-day management of our operational teams and activities.
You will lead and manage:
- Warehouse Operatives
- Multi-Skilled Vending Operators
- Field Service Engineers
- Technical Service Lead
You will also take ownership of:
- Warehouse operations
- Inventory and stock control
- Vehicle fleet management
- Premises and facilities
- Health & Safety
- Operational planning
- Service delivery
- Continuous improvement projects
This role reports directly to the Managing Director and plays a critical role in ensuring the business runs efficiently and professionally.
What You'll Be Doing
Leadership & Team Management
- Lead, motivate and manage operational teams
- Set clear expectations and performance standards
- Conduct regular one-to-one meetings
- Manage attendance, performance and development
- Support recruitment and onboarding
- Build a culture of accountability and ownership
Operational Management
- Manage daily operational activities
- Coordinate routes, installations and service schedules
- Ensure resources are effectively allocated
- Monitor productivity and performance
- Resolve operational issues quickly and effectively
Warehouse & Inventory Management
- Oversee goods inwards and stock control
- Ensure inventory accuracy
- Manage warehouse standards and organisation
- Monitor stock levels and replenishment
- Reduce waste and stock losses
Engineering & Technical Operations
- Manage machine installations and breakdowns
- Support preventative maintenance programmes
- Ensure engineering resources are utilised effectively
- Drive machine uptime and service quality
Fleet & Facilities Management
- Manage vehicle compliance and maintenance schedules
- Oversee premises maintenance and security
- Coordinate contractors and service providers
- Ensure a safe and professional working environment
Health & Safety
- Maintain operational compliance
- Conduct inspections and audits
- Ensure safe working practices
- Investigate incidents and implement corrective actions
What We're Looking For
We're looking for a practical, organised and highly accountable manager who gets things done.
The ideal candidate will:
- Have previous experience managing operational teams
- Be confident managing people and holding them accountable
- Have strong organisational and planning skills
- Be comfortable working in a fast-paced environment
- Be proactive and solutions-focused
- Have excellent communication skills
- Be capable of managing multiple priorities simultaneously
- Lead from the front and earn respect through actions
Most importantly, we're looking for someone who follows through.
If you say you'll do something, you do it.
Essential Experience
- Previous Operations Manager, Depot Manager, Warehouse Manager, Logistics Manager, Service Manager or similar experience
- Experience managing teams
- Strong organisational and planning skills
- Experience working with KPIs and performance metrics
- Full UK Driving Licence
Desirable Experience
- Vending industry experience
- Engineering or field service management experience
- Warehouse and logistics experience
- IOSH or NEBOSH qualification
- Experience implementing operational improvements
The Type of Person Who Will Succeed Here
You will likely thrive in this role if you:
- Enjoy organising people and resources
- Like creating structure and accountability
- Hold people to high standards fairly and professionally
- Take ownership of problems and find solutions
- Are comfortable making decisions
- Enjoy improving systems and processes
- Prefer action over excuses
- Lead by example
Our Core Values
Customer Value First: Everything starts with delivering value to our customers.
Own It: Take responsibility. Solve problems. Deliver results.
Adapt & Evolve: Always look for ways to improve.
Positive Solutions-Driven Attitude: Bring solutions, not excuses.
Make Every Penny Count: Treat company resources as if they were your own.
What We Offer
- £40,000 salary
- Full-time permanent position
- Growing and ambitious business
- Genuine opportunity to make an impact
- Supportive leadership team
- Career progression opportunities as the business grows
- Free on-site parking
- Staff discount on nutrition products
Before You Apply
This is a hands-on management role.
You will spend time in the warehouse, with drivers, engineers and operational teams, ensuring standards are maintained and actions are completed.
We are not looking for someone who manages from behind a desk.
We are looking for someone who leads by example, takes ownership, and ensures things get done.
If that sounds like you, we'd love to hear from you.
Pay: From £40,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Application question(s):
- How many people have you directly managed in your most recent role?
- Describe a situation where a member of your team consistently failed to complete tasks. What action did you take?
- What systems or methods do you personally use to manage actions, deadlines, and follow-up to ensure nothing gets missed?
Work Location: In person
