Job Overview
We are seeking a part time self motivated, detail-oriented Customer Administrator to join our busy small team. In this varied vital role, you will join your team in liasing with customers , from enquiry to aftersales. Including some quotes, arranging transport and materials along with daily admin as requried. This role offers some progression and oportunity to develop new skills.
Duties
- Customer admin and keeping contact with exisitng and new customers
- Respond promptly to customer inquiries via email, phone, or chat, providing clear and professional communication
- Support sales team as required
- Assist with processing orders, invoices, and payments through Sage or other accounting systems
- Coordinate appointments, meetings, and follow-up activities.
- Maintain organized filing systems both digitally and physically for easy retrieval of information
- Collaborate with cross-functional teams to resolve customer issues swiftly and effectively
Requirements
- Experience in sales administration or administrative roles with strong organizational skills
- Proficiency in Microsoft Excel
- Knowledge of Sage accounting software is advantageous
- Excellent communication skills in English, both written and verbal
- Ability to manage time effectively and prioritize tasks in a fast-paced environment
- Demonstrated customer service orientation with a positive attitude
- Organizational skills that ensure accuracy and attention to detail in all tasks
Join us as a Customer Administrator and be part of a vibrant team dedicated to delivering exceptional service while advancing your professional growth!
This role is ideal to fit around school times and has a little flexibility
Ideal work time would be 9.30 to 13,30 (along with some flexibility during holiday period cover)
Pay: £14.00-£14.50 per hour
Work Location: In person
