Join a Fast-Growing International Business
The Winterbrook Group is a leading commodities trader operating across the UK and Europe, alongside a successful ingredients manufacturing business serving the pet and animal feed industry. With offices in Leiston, Ipswich and Amsterdam, we are proud to be one of the largest suppliers to the pet food sector.
Having grown from £5 million to £80 million turnover in just eight years, we offer a unique opportunity to join an established, high-performing team within an ambitious and rapidly expanding business. This role offers significant scope for career progression and development within international trade and logistics.
The Role
We are seeking an experienced and detail-oriented Import Export Clerk to manage international shipments involving both containerised cargo and bulk vessels. Working as part of a busy logistics team, you will coordinate global shipments from origin to destination, ensuring compliance, efficiency and excellent customer service throughout.
Key Responsibilities
- Liaise with overseas suppliers, customers and logistics partners to arrange shipments and collections.
- Coordinate freight movements with carriers, shipping lines and hauliers.
- Prepare and process shipping documentation including Bills of Lading, commercial invoices, packing lists and customs declarations.
- Manage import and export procedures and customs clearance requirements.
- Ensure compliance with UK, EU and international shipping regulations.
- Monitor shipment progress and provide regular updates to customers and internal stakeholders.
- Negotiate freight rates and services with carriers and suppliers.
- Resolve issues relating to delays, damages or cargo losses.
- Prepare quotations and provide cost-effective logistics solutions.
- Build and maintain strong relationships with customers, suppliers and colleagues.
- Maintain accurate records and update ERP and logistics systems.
What We're Looking ForEssential
- Previous experience in freight forwarding, shipping, import/export or customs clearance.
- Strong knowledge of international shipping documentation and procedures.
- Familiarity with customs requirements and compliance regulations.
- Excellent organisational skills and attention to detail.
- Strong communication and customer service abilities.
- Experience using ERP systems such as Sage, Microsoft Dynamics or similar.
- Ability to manage multiple shipments and work effectively under pressure.
Desirable
- Knowledge of Incoterms and international trade compliance.
- Experience handling container and bulk vessel shipments.
- Professional qualifications such as IATA, FIATA or CILT.
- Commercial awareness and negotiation skills.
Why Join Winterbrook Group?
- Be part of a successful business that has grown from £5m to £80m in turnover in just eight years.
- Work within a supportive, experienced and high-performing team.
- Gain exposure to international markets and supply chains.
- Excellent opportunities for career progression and personal development.
- Competitive salary and benefits package.
Working Arrangements
This is an office-based role located between Ipswich and Leiston, with occasional visits to ports, warehouses and customer sites when required. Flexibility outside normal office hours may occasionally be needed to meet shipment schedules.
Apply Today
If you have a background in import/export logistics and are looking to advance your career with a growing international company, we'd love to hear from you.
Pay: £30,000.00-£38,000.00 per year
Benefits:
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
Application question(s):
- How many years of experience do you have in import/export, freight forwarding or customs clearance?
- Are you familiar with UK customs clearance procedures and requirements?
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
