An exciting opportunity has arisen for the right candidates to join the Resilience and Specialist Assets (R&SA) Directorate at the London
Ambulance Service.
The Directorate has a number of teams, which include the Specialist Operations Response Team (SORT), Emergency Preparedness Resilience
and Response (EPRR), Tactical Response Unit (TRU), Hazardous Area Response Team (HART) and Business Continuity.
This post in based within the Special Operational Response Team and will support the delivery of SORT .
To manage the day-to-day office administration for the Specialist Operational Response Team to provide efficient and effective administrative services to the local management team and staff.
The post holder would act as the first point of contact between staff and internal departments.
To manage office administration for the station, management team and staff.
To provide administration support for the wider Resilience and Specialist Assets team, as required.
The collation of information to maintain and record the overtime, annual leave and sickness processes on a computerised system. The production and distribution of group weekly returns to a deadline using a range of computer software.
Basic knowledge and application of Service policies and procedures and HR policies in order to deal with staff and management queries and provide basic advice.
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
Our care – delivering outstanding emergency and urgent care whenever and wherever needed.
Our organisation – being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
Our London – using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
To manage the day-to-day office administration for the Specialist Operational Response Team to provide efficient and effective administrative services to the local management team and staff.
The post holder would act as the first point of contact between staff and internal departments.
To manage office administration for the station, management team and staff.
To provide administration support for the wider Resilience and Specialist Assets team, as required.
The collation of information to maintain and record the overtime, annual leave and sickness processes on a computerised system. The production and distribution of group weekly returns to a deadline using a range of computer software.
Basic knowledge and application of Service policies and procedures and HR policies in order to deal with staff and management queries and provide basic advice.
To provide an administrative and when required, secretarial service to the management team on station, composing letters, documents and diary management including collating and preparing agendas and taking minutes at regular station, management and external
meetings.
Make arrangements for meetings and inform delegates. Produce and circulate minutes.
Act as the main point of contact for the station. Deal with both routine and non-routine queries and tasks arising from both internal and external sources. In particular liaising between the Scheduling Department and the station team to complete all administrative tasks relating to operational staff, vehicle and resource availability, staff absence and overtime.
To undertake any other duties appropriate to the grade of the post.
