Waldorf Astoria London - Admiralty Arch is seeking a Linen Porter to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
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A World of Rewards
Complimentary, nourishing meals provided while on duty
Exceptional development programmes, designed to support and accelerate your growth at every stage
Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
High street savings through Perks at Work
28 days’ holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
Here's what you'll do during a typical day:
As a Linen Porter, you will ensure the seamless availability, quality, and presentation of all hotel linen, supporting operations across departments to uphold the highest standards of guest comfort and service excellence. You will also maintain an immaculately organised linen room and oversee stock control with precision and care.
- Responsibilities, performed to the highest standards of ultra‑luxury hospitality, include:
Ensuring linen is readily available to all departments in accordance with operational requirements
Enforcing rigorous quality‑control standards across all linen processes, rejecting any items that do not meet specification
Maintaining impeccable cleanliness, organisation, and safety standards within the Linen Room
Conducting stock takes as required to support accurate inventory management
Ensuring agreed par stock levels are consistently maintained
Receiving linen deliveries and ensuring correct handling and secure storage
Addressing service‑related issues efficiently and professionally
Managing the controlled issue of linen through established requisition systems
Ensuring compliance with all Health and Safety regulations at all times
Undertaking any other reasonable duties as assigned by hotel management
What are we looking for?
A Linen Porter serving Hilton’s luxury brands contributes behind the scenes to the guest experience while working collaboratively with hotel teams. To succeed in this role, you will demonstrate:
A consistently positive and professional attitude
Clear and effective communication skills
The ability to work efficiently under pressure
Confidence working independently as well as within a team environment
A methodical approach with strong organisational skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
