ROLE: Workplace Coordinator
HOURS: 37.5 hours a week
LOCATION: Cambridge
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Coordinator who will support the Workplace Services Manager to deliver workplace and soft service operations across all functions within the scope of works. This includes workplace services, catering and vending, front of house reception and client services, maintenance, cleaning, records management, print device availability and stationery.
The Workplace Coordinator will support the wider workplace team to ensure the workplace services function achieves an exceptional service, satisfies business objectives and targets, and that the wider workplace team works effectively and efficiently. The role will contribute to continuous improvement and service development, ensuring all business processes are conducted in accordance with account policies and in a standard which protects and enhances the image and reputation of Mitie and EY as client.
Role Responsibilities:
Support the development and delivery of soft services focusing on workplace and housekeeping services through highly engaged teams.
Confidently support the wider Workplace teams and manage all day-to-day operational processes, ensuring service levels are maintained.
Consult closely with key client contacts and service users, becoming the senior contact for the contract.
Ensure resources meet demand across all service areas.
Support Health and Safety risk assessments where required.
Required Qualifications:
Capable team leader with demonstrable experience supporting and supervising high-profile client-side workplace projects.
Demonstrable experience in facilities management services in a corporate environment.
Ability to communicate and interact with clients and team members at all levels.
Knowledge and understanding of health and safety relevant to the office environment, including Fire, First Aid, DSE and accident reporting.
What's in it for you?
High street discounts from thousands of well-known retailers, gyms and more via our MiDeals platform.
Life cover of up to four times your salary.
Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (with the potential for free shares).
