Overview
We're a B2B sales agency, we're growing fast, and the team is brilliant. The bottleneck is everything that sits around them.
Here's a real Tuesday: the invoices haven't gone out, the leaderboard needs updating & someone's headset won't pair and it eats twenty minutes of a sales day. All of it matters & every single piece of it currently lands on the Founder, which means it competes with winning clients and hiring people - and usually loses.
This role is the glue. You'd hold the day-to-day together so the rest of us can get on with selling. Not just working through a set task list - you'd be owning it, spotting the things nobody's thought of yet, and building a system around it so the same problem doesn't come back next week.
If you read that and thought "I'd love to get my hands on that" - keep reading!
What it's like here
We're a small team who genuinely like each other. You'll join us for 3-4 days a week, we're mostly on the phones, with a leaderboard on the wall that people care about more than they'd admit. It's fast and a bit noisy and occasionally chaotic. When something goes wrong we say so and fix it rather than tiptoeing round it. You'd be right in the middle of it - which is the point.
Responsibilities
1. Keeping the business moving
- The operational rhythm. Daily leaderboard up, weekly client reports out, invoices raised, commission tracked, money chased. The stuff that has to happen every week without fail - and currently doesn't, because it's competing with client calls.
2. Protecting the Founder's time
- The to-do list. Taking Hannah's to-do lists and turning it into something ordered and prioritised. Working out what's actually urgent, chasing the things that keep getting pushed, and flagging when the week's overcommitted.
- Filtering. Deciding what genuinely needs the founder and what doesn't - and helping to handle what doesn't
- First port of call. When the team need something, they come to you rather than to Hannah.
3. Finding solutions
- Sorting the friction. Kit that won't connect, a supplier who's messed up, a booking gone wrong, a new starter who needs setting up.
- Making it better. The fix is half the job. Working out why it broke and making sure it doesn't again is the other half.
What we're looking for
- Someone who fixes things. When something's not working, you'd rather sort it than pass it on. The instinct matters more than knowing how.
- Properly organised. You can hold a dozen things at once without dropping any, and people don't need to chase you.
- Experience in this kind of role. Office admin, office management, EA, coordinator - whatever it was called. You know how this work feels and you enjoy it.
- Someone who gives a sh*t. It's our number one value and we mean it. Caring that something's done right, not just finished.
- Comfortable saying no. Part of the job is telling Hannah "that can wait until Monday."
Nice to have, but not essential:
- Small business or startup experience
- Comfortable with tech beyond the basics - not IT support - but understands how to fix things.
- Exposure to HubSpot, Slack, Google Workspace, Canva or Xero
- Confident with using AI to support the role - not replace it.
- Some invoicing or bookkeeping exposure
What else is included:
- 25 days holiday plus bank holidays, pro-rata for a three-day week
- Christmas shutdown, 27th to 2nd - on top of your allowance, not out of it
- Your birthday off
- Learning budget - books, courses, conferences
- AI and tools budget
- Real progression as we grow
- Company pension
- Free parking at the office
How to apply
Send us your CV along with short answers to these three questions.
- What does a well-run office look like to you?
- How do you keep track of everything you're responsible for?
- Why part-time, and why this one?
The answers matter more than the CV, so do have a go at them.
What happens next: a 15-minute video call to say hello, then a face-to-face interview in the office with Hannah.
If we think you're a good fit we'll invite you to a paid half-day working alongside the team so you can see the place properly and we can both work out whether we're a good fit for each other.
Pay: £18.00-£24.00 per hour
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- Referral programme
Ability to commute/relocate:
- Theale RG7 4SW: reliably commute or plan to relocate before starting work (required)
Experience:
- Office management: 2 years (preferred)
Work Location: In person
