You’ll bring experience of managing complex infrastructure or engineering projects, ideally within heat networks or similar technical programmes. Working in or alongside a political or public sector environment won’t be new to you, and you’ll understand how to balance delivery with good governance, accountability and stakeholder expectations. Keeping projects on track – on time, within budget and to a high standard – is something you’ve done consistently.
You’re comfortable running the practical side of programme delivery. Project plans, risk and issue registers, governance papers and reporting are all familiar territory, and you take pride in keeping information accurate and decision-ready. Financial oversight, budget management and business planning are also part of your toolkit, along with a clear understanding of how projects deliver real benefits and value over time.
Working with people is a big part of the role, and you’re confident building strong relationships across a wide mix of stakeholders – from senior leaders and technical specialists to residents, communities and external partners. Explaining complex or technical ideas in plain English comes naturally, whether you’re preparing a briefing for a governance board or helping residents understand what a programme means for them.
You’re used to coordinating work across multiple teams, often in matrix environments where different specialists and advisers need to come together to deliver progress. Managing consultants, working with contracts or frameworks and supporting procurement activity will all feel familiar. You’re also comfortable in agile or fast-moving programme environments, where priorities shift, and dependencies need careful management.
Strong analytical thinking helps you make sense of complex information and datasets, and you’re able to turn that insight into practical decisions and solutions. Alongside this, you’re confident negotiating contracts, managing scope changes and keeping delivery aligned with programme objectives.
Most importantly, you bring a calm and thoughtful approach to leadership. You communicate clearly, stay focused under pressure and help teams work through challenges constructively. With sound judgement and political awareness, you’re able to navigate complex situations, build consensus and keep progress moving in a collaborative and positive way.
The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority ( GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' ( formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
