ABOUT US
Val Wyatt Marine is an independent Thames marina and boat sales business established in 1845.
We have a long heritage, but we're not bound by legacy thinking. Female-owned and deliberately different from much of the traditional marine sector, our culture, customer approach and values set us apart.
We're a close-knit team with strong customer relationships and a focus on sustainable growth – the kind that's good for our customers, our team, our boat builders, and our business. We care about our environment and look for better, more innovative ways of working whilst protecting what makes Val Wyatt special.
Because of our size, the right person will see the impact of what they do every day and have the opportunity to make a real difference to the customer experience.
THE ROLE
We are currently seeking a passionate and proactive Boat Sales Broker to join our team.
You will be responsible for selling both new and used boats, supporting customers throughout their ownership journey and managing brokerage instructions from vendors looking to sell their craft.
The role combines customer relationship management, sales, marketing, brokerage, administration and boat presentation. You'll also help support our community of mooring holders and visitors to the marina.
No two days are quite the same, and the role offers plenty of variety and opportunity to learn.
As an independent family-owned business, relationships sit at the heart of everything we do. Many of our customers return to us time and time again, and much of our business comes through recommendation. We are looking for someone who enjoys developing long-term customer relationships rather than simply chasing the next sale.
Key Responsibilities:
- Generating and managing enquiries from prospective boat buyers
- Conducting boat viewings, demonstrations, river trials and handovers
- Following up leads and managing a sales pipeline of new and used boats
- Building and maintaining strong customer relationships
- Obtaining brokerage instructions from vendors wishing to sell their boats
- Advising vendors on pricing and presentation
- Preparing listing agreements, boat specifications and marketing materials, including photographs and videos
- Managing sales transactions from enquiry through to completion
- Facilitating negotiations between buyers and sellers
- Ensuring sales boats are presented to a high standard
- Participating in boat shows and sales events
- Working closely with the marina team and various marine partners
- Delivering excellent customer service before, during and after every sale
ABOUT YOU
This role would suit someone who enjoys meeting people, building trust and helping customers make confident buying decisions. Whilst proven sales experience is essential, a genuine enthusiasm for boats and boating is equally important.
You'll likely be someone who:
- Has proven sales experience and a track record of converting opportunities into sales
- Enjoys learning and becoming knowledgeable about boats and the products they sell
- Enjoys building rapport and genuine customer relationships
- Communicates confidently and professionally
- Is organised and follows things through
- Takes pride in delivering excellent customer service
- Is motivated by achieving results
- Is happy working inside and outside
- Enjoys working as part of a small, close-knit team
This role may suit someone currently working as a Yacht Broker, Sales Executive, Account Manager, Business Development Manager, Property Negotiator, Automotive Sales Executive or Customer Relationship Manager.
Requirements:
- Alignment with our values of integrity, professionalism, friendliness, and sustainability.
- Excellent communication and interpersonal abilities, with an aptitude for building trust and rapport.
- Genuine interest in boats and boating.
- Proven experience in sales, ideally in the boating or luxury lifestyle sectors.
- Demonstrated ability to work collaboratively in a team-oriented environment.
Salary & Working Pattern:
- £30,000-£35,000 basic salary (depending on experience)
- Sales-related bonus scheme
- Full-time preferred, 5 days a week
- Part-time applications considered
- Weekend working is essential and forms a key part of the role
- Availability for both weekend days is preferred, particularly during peak sales periods and events
What we offer:
- Opportunities for professional growth and development within an established and growing independent business.
- A supportive and inclusive team environment that values each member’s contribution.
- Working in a unique riverside environment on one of the most picturesque reaches of the River Thames.
We pride ourselves on creating a friendly atmosphere where our staff are encouraged to contribute and thrive.
If you enjoy sales, boats and building long-term customer relationships, we’d love to hear from you. Apply now with your CV and a cover letter detailing why this role appeals to you and why you’re the ideal candidate.
Job Types: Permanent, Part-time, Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- Reading RG10 8LH: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
