Job Overview
We are seeking an energetic and motivated Team Leader/Supervisor to inspire and guide our dedicated team members toward excellence. In this dynamic role, you will oversee daily operations, ensure exceptional customer service, and foster a positive work environment. Your leadership will be instrumental in driving team performance, maintaining high standards, and delivering outstanding service experiences. This paid position offers a fantastic opportunity to develop your leadership skills while making a meaningful impact to our staff and service users
Duties
- Lead and motivate team members to achieve operational goals and deliver excellent customer service
- Assign tasks, monitor performance, and provide constructive feedback to promote continuous improvement
- Ensure adherence to company policies, safety standards, and quality procedures across all activities
- Communicate effectively with team members, management, and service users
- Support training initiatives by onboarding new staff and coaching existing team members on best practices
- Manage daily workflow, resolve issues promptly, and escalate concerns when necessary to maintain efficiency
- Manage and participate in the on-call rota
- This is not an exhaustive list but if you can bring a caring, positive, outgoing and service user focused attitude we are interested in hearing from you
Qualifications
- Proven experience in a supervisory or leadership role within a health and social care environment
- Strong communication skills in English
- Valid driving license with a clean driving record
- Experience of dementia care delivery
- Ability to effectively communicate instructions and expectations clearly to team members
- Demonstrated organisational skills with the capacity to manage multiple priorities simultaneously
- Flexibility to work various shifts as needed to support operational demands
Join us as a Team Leader/Supervisor and be part of a lively team dedicated to delivering top-tier service! Your leadership will help shape an energetic workplace where everyone thrives. We value proactive individuals who are eager to grow their careers while making a tangible difference every day.
Pay: £13.00-£13.50 per hour
Benefits:
- Company events
- Company pension
- Flexible schedule
- On-site parking
- Sick pay
Work Location: In person
