Job Advert
We are hiring for a National Accounts Sales Support to support the National Accounts team through effective co-ordination, analysis and account administration, enabling National Account Managers to maximise customer opportunities and deliver sustainable sales growth.
What will you be doing
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Act as the first point of contact for all queries and requests from key accounts, producers, and internal teams
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Manage key customer systems, such as electronic invoicing, product information and technical information uploads
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Generate reports relating to customer forecasts; sales figures; invoicing, and media activity
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Manage the wine sample process from winery requests through to delivery to the buyers
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Co-ordinate competition entries and samples for retailer press tastings
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Provide regular support at Liberty Wines tastings, customer tastings and trade events
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Assist with trip schedules and itineraries
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Track and monitor exclusive customer stock levels, working with wineries and production planning to ensure continuity of supply
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Support new product and vintage artwork processes for own-label products
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Conduct regular range reviews of key customer wine ranges to build insight and trend data
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Assist National Account Managers in market insight presentations
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Monitor and report on relevant press coverage of listings within key retailers
About you
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Team-oriented who is eager to learn, take on responsibility, and develop within National Accounts
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Strong organisation, problem solving, and prioritisation skills with a keen attention to detail
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Flexible, proactive, and responsive
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Excellent communicator, both written and verbal
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Numerate and computer literate, with proficient Excel skills
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Good wine knowledge, preferably minimum WSET Level 2
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Additional languages are an advantage
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Previous Sales support experience is a plus, but don’t worry if you lack this experience – enthusiasm and willingness are just as important!
What can you expect?
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25 days holiday excluding public holidays increasing after 2 years’ service and the option to buy additional days
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Personal bonus of up to 5% of salary, based on performance against key objectives
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Company bonus of up to 15% of salary
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Company pension scheme matching up to 5% of contributions
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18 weeks enhanced maternity leave and 4 weeks paternity leave.
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Cycle to work & electric car scheme
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Healthcare cash plan
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Employee Assistance Programme
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Birthday day off
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Travel insurance
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Employee wine discount
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Retail, wellbeing, technology, and travel discounts
Liberty Wines is an award-winning company and accredited silver by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).
We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.
Liberty Wines celebrates diversity, and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves
