OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
Working Pattern MOnday to Friday 9am - 5pm
THIS IS A 3 MONTH FIXED TERM CONTRACT
Job Purpose
To provide efficient administrative and operational support to the Compliance Manager and Technical Services Managers , ensuring statutory compliance, accurate record keeping, and the smooth coordination of compliance activities across the Manchester Arndale Facilities Management Contract.
The role supports the delivery of safe, legally compliant, and well-maintained facilities by managing documentation, scheduling inspections, monitoring compliance deadlines, and liaising with internal and external stakeholders.
Key Responsibilities
- Provide comprehensive administrative support to the Compliance Manager.
- Maintain accurate compliance records, databases, and electronic filing systems using Vantify Risk
- Monitor and update compliance trackers for statutory inspections, certifications, and maintenance activities.
- Schedule and coordinate compliance inspections, audits, servicing, and contractor visits.
- Ensure compliance documentation, including certificates and reports, is received, reviewed, and stored appropriately.
- Assist in preparing reports, performance dashboards, and compliance data for management meetings.
- Liaise with contractors, suppliers, site managers, and internal departments to coordinate compliance works.
- Monitor contract documentation, insurance certificates, and accreditation records.
- Track corrective actions arising from audits and inspections, ensuring actions are completed within agreed timescales.
- Support the preparation of documentation for internal and external audits.
- Maintain confidentiality of sensitive information and records.
- Respond to compliance-related enquiries promptly and professionally.
- Assist with departmental projects and continuous improvement initiatives.
- Carry out other administrative duties as required to support the Facilities Management team.
Key Areas of Compliance Support
The role may assist with administration relating to:
- Fire Safety
- Health and Safety Compliance
- Gas Safety
- Electrical Safety
- Water Hygiene (Legionella)
- Asbestos Management
- Lift and Lifting Equipment Inspections
- Pressure Systems
- Emergency Lighting
- Fire Alarm Systems
- Fixed Wire Testing
- HVAC Maintenance
- Building Maintenance Compliance
Person Specification
Essential
- Previous experience in an administrative or business support role.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office, including Word, Excel, Outlook, and Teams.
- Experience maintaining databases and electronic filing systems.
- Excellent written and verbal communication skills.
- Ability to prioritise workload and meet deadlines.
- Professional approach with strong customer service skills.
- Ability to work independently and as part of a team.
Desirable
- Experience within Facilities Management, Property, Estates, or Compliance.
- Knowledge of statutory compliance requirements within facilities management.
- Experience using CAFM systems (e.g. Concept, Planon, Maximo, FSI, Vatify CAFAM, Vantif Risk or similar).
- Understanding of health and safety legislation.
- Experience supporting audits or compliance reporting.
Skills and Competencies
- Strong administrative skills
- Excellent organisational ability
- High level of accuracy
- Effective communication skills
- Problem-solving ability
- Confidentiality and discretion
- IT literacy
- Ability to manage multiple priorities
- Teamwork and collaboration
- Customer-focused approach
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
