The EPR Go-Live Programme Lead is responsible for leading the planning, coordination and delivery of the operational readiness and Go-Live activities associated with the Trust’s Electronic Patient Record (EPR) implementation programme.
The post holder will provide expert programme and change management leadership to ensure that clinical, operational, digital and technical teams are effectively prepared for a safe and successful transition to the new EPR system.
Working within a complex healthcare environment, the post holder will lead the development and delivery of Go-Live readiness activities, including readiness assessments, operational support arrangements, command centre planning, issue management, stakeholder engagement, communications, floor walker deployment and post-Go-Live support.
The post holder will work collaboratively with senior clinicians, operational leaders, digital teams, programme colleagues, implementation partners and suppliers to ensure effective management of dependencies, risks and delivery milestones.
A key responsibility will be ensuring that organisational readiness is evidenced, risks are identified and mitigated, and appropriate governance and escalation arrangements are maintained throughout Go-Live.
The post holder will provide leadership within a matrix management environment and will support the delivery of a sustainable transition from implementation into business-as-usual operations.
- Go-Live Programme Delivery
- Provide senior programme management leadership for the operational delivery of EPR Go-Live activities.
- Lead the development and maintenance of integrated Go-Live plans, ensuring alignment between clinical, operational, technical and supplier activities.
- Coordinate delivery of key Go-Live milestones and ensure dependencies are actively managed.
- Go-Live Readiness Management
- Lead the coordination of organisational Go-Live Readiness Assessments, including preparation, evidence gathering, review and reporting.
- Develop readiness tracking mechanisms, dashboards and reporting tools to provide assurance of delivery progress.
- Work with clinical, operational and digital teams to ensure readiness requirements are understood and achieved.
- Go-Live Operational Planning and Support
- Lead the development of operational plans required to support successful Go-Live delivery.
- Coordinate Go-Live support arrangements including
- Ensure appropriate onboarding, briefing and induction arrangements are in place for internal and external Go-Live support resources.
- Command Centre and Issue Management
- Support establishment and operation of the Go-Live command centre.
- Coordinate issue reporting, logging, prioritisation, escalation and resolution processes.
- Post- Go-Live Support
- Work with application teams and suppliers to support prioritisation and resolution of post-live issues.
Please refer to the Applicant Guide via the link below for key information: - Applying to LGT Guide - Key Information for Applicants
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
Lewisham and Greenwich NHS Trust (LGT) is a community-focussed provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. Employing almost 7,500 colleagues, known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and over a dozen community settings in Lewisham. Our trust vision is to be exceptional – in the quality of our patient care, our support for colleagues, and in the difference we make through our partnerships and in our communities.
To achieve these aims, we are embarking on the biggest programme of digitally-enabled clinical and operational transformation we have ever undertaken. The Electronic Patient Record (EPR) Acceleration Programme is our exciting and challenging programme aimed at transforming the way we deliver health and care in a way that is both clinically and financially sustainable. The EPR Acceleration Programme will underpin everything we do for our patients and carers, people and communities, as well as creating a working environment that better enables our staff to deliver the best care they can every day.
The EPR Go-Live Programme Lead is responsible for leading the planning, coordination and delivery of the operational readiness and Go-Live activities associated with the Trust’s Electronic Patient Record (EPR) implementation programme.
The post holder will provide expert programme and change management leadership to ensure that clinical, operational, digital and technical teams are effectively prepared for a safe and successful transition to the new EPR system.
Working within a complex healthcare environment, the post holder will lead the development and delivery of Go-Live readiness activities, including readiness assessments, operational support arrangements, command centre planning, issue management, stakeholder engagement, communications, floor walker deployment and post-Go-Live support.
The post holder will work collaboratively with senior clinicians, operational leaders, digital teams, programme colleagues, implementation partners and suppliers to ensure effective management of dependencies, risks and delivery milestones.
The role requires excellent programme management, influencing and negotiation skills to support successful adoption of the EPR solution across multiple services and professional groups.
A key responsibility will be ensuring that organisational readiness is evidenced, risks are identified and mitigated, and appropriate governance and escalation arrangements are maintained throughout Go-Live.
The post holder will provide leadership within a matrix management environment and will support the delivery of a sustainable transition from implementation into business-as-usual operations.
This is a fantastic opportunity to be part of a once-in-a-generation digital transformation programme that will improve patient care and staff experience over the years to come.
Key working relationships
The post holder will have regular contact with a wide range of clinical and managerial staff, Trust executives, administrative and clerical support staff at many levels and external agencies and suppliers.
