About us
Granada Glazing is the UK’s market leader in premium secondary glazing solutions. Serving both residential and commercial clients, we specialise in bespoke products that improve thermal efficiency, reduce noise, and enhance security. Alongside our market-leading secondary glazing, we’re also continuing to expand our product offering with our newest product, Bi-Fold Doors, giving our trade customers even more solutions to offer their own clients.
With a strong reputation for quality, innovation, and customer care, we're now focused on expanding our reach in the trade sector—and you could be an essential part of that journey.
The Opportunity
We’re looking for a relationship-driven, proactive, and customer-focused Account Manager to help us grow and manage our trade accounts across London and the South East.
Whether you're already working in an Account Manager role or you're currently in internal sales or customer service and ready for your next step, this is a chance to own client relationships and play a key role in Granada’s continued trade expansion.
The ideal candidate will live in or around London and be comfortable travelling regularly throughout London and the wider South East, covering relevant postcode areas across the territory.
This is not just a sales role—it’s about building long-term partnerships, understanding client needs, and being the trusted face of Granada in your territory. You’ll be representing and developing our full trade product offering, from our established premium secondary glazing solutions through to our newest Bi-Fold Door range.
Key Responsibilities
- Client Relationship Management
- New Business Development
- Product Development & Sales
- Account Management
- Territory Growth & Travel - Take ownership of a defined territory covering London and the South East
- Trade Account Development
- Lead Handling
- Market and Competitor Insight
- Collaboration & Insights - working closely with internal teams
What We’re Looking For
- Experience in account management, customer service, internal sales, or business development.
- Ideally, experience within the glazing, windows, doors, construction, building products, home improvement, or wider trade sector—although this is not essential for the right candidate.
- A genuine passion for building relationships and delivering excellent customer service.
- A real ‘people person’ who puts the best interests of clients at the heart of everything they do.
- Commercially aware, with the confidence to identify opportunities and grow customer accounts.
- Someone who is proactive, organised, energetic, and able to take ownership of their territory.
- Excellent communication and interpersonal skills.
- Confident presenting products and solutions to customers and prospective trade partners.
- Comfortable with regular travel across London and the South East, including occasional overnight stays.
- Ideally based in London or the surrounding area, with good access to the wider South East.
What Success Looks Like
- Trusted, long-term relationships with trade customers and consistently high service levels.
- Increased client engagement, retention, and account growth.
- Successful introduction and growth of Granada’s Bi-Fold Door range alongside our established secondary glazing products.
- A growing and well-managed trade customer base across London and the South East.
- Consistent generation of new trade opportunities and conversion of prospects into active accounts.
- Effective management of the sales territory, with regular customer visits and proactive account development.
- Strong feedback from customers and internal teams.
- A proactive, energetic approach to managing your day, identifying opportunities, and driving results.
This role is remote working with occasional travel to our office based in Sheffield. You will be covering the London/South-East area, there will be hotel stays as and when required.
Job Type: Full-time
Pay: Up to £50,000.00 per year
Benefits:
Work Location: On the road
