Overview
About the Role: We are seeking a highly organised and proactive Sales and Operations Administrator to join our growing team in Aylesbury.
This is a varied and rewarding position that sits at the heart of the business, supporting our Sales and Operations teams. The successful candidate will play a key role in ensuring projects are won, planned, delivered and handed over efficiently while maintaining excellent communication across all departments.
This role would suit an experienced administrator, coordinator or office professional who enjoys working in a fast-paced environment, managing multiple priorities and supporting business growth.
Key Responsibilities - Sales Support:
- Assist the Business Development Manager with the preparation and submission of quotations and tenders.
- Use and updating of Pipedrive CRM system and Xero Accounting system
- Conduct supplier and product research to support sales opportunities.
- Liaise with suppliers to obtain pricing, lead times and technical information.
- Maintain sales documentation, proposal records and customer information.
- Support follow-up activities and customer communications.
Key Responsibilities - Operations Support:
- Assist with the preparation and formatting of Method Statements and Risk Assessments.
- Type and compile test sheets, inspection records and project documentation.
- Support operational planning and scheduling activities.
- Maintain project records and ensure documentation is accurate and up to date.
- Communication between office staff, engineers and management.
- Track project documentation and completion records.
- Support project handovers and close-out documentation.
- Ensure all project files are maintained in accordance with company procedures.
Essential:
- Computer literate
- Previous experience in an administration, coordination or office support role.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Confident communication skills, both written and verbal.
- Ability to manage multiple tasks and priorities simultaneously.
- Strong Microsoft Office skills, particularly Word, Excel and Outlook.
- A proactive and positive approach to problem solving.
- Ability to work independently and as part of a team.
Desirable:
- Ability to learn new systems and use of CRM Pipedrive (or similar) and Accounting system like Xero preferable
- Experience supporting sales or business development activities.
- Experience preparing tenders, quotations or bid documents.
- Experience within engineering, construction, facilities management, or technical service environments.
- Knowledge of Method Statements, Risk Assessments or project documentation.
- Experience coordinating engineers or field-based teams.
What We Offer:
- A stable, full-time office-based position.
- Varied responsibilities across multiple departments.
- Opportunity to develop skills in sales, operations and project management.
- Supportive and professional working environment.
- Career progression opportunities as the business continues to grow.
- Private Healthcare
- Company Pension
- 20 days annual leave plus bank holidays
- 5 extra annual leave days to be taken over Christmas when the company shuts down
- And extra day annual leave with every 2 years service up to 5 additional days
- Company Events
- Profit sharing when profitable
Pay: From £28,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- Aylesbury HP19 8TE: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience in the electrical, engineering or construction industry?
Experience:
- Sales administration: 1 year (required)
- Computer literacy: 2 years (required)
Work Location: In person