Newport, UK, United Kingdom | Facility Maintenance
What you will do
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Provide day-to-day supervision, coaching, and performance management of 12 Facilities Shift Technicians across both rotational shifts, ensuring adequate cover, competency, and morale at all times
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Own the shift handover process, ensuring outstanding actions, alarms, plant status, and safety observations are clearly communicated and closed out between teams
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Plan, allocate, and prioritise daily work — planned preventive maintenance, unplanned/reactive maintenance, and project support work — across the technician and apprentice team
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Ensure full and accurate completion of maintenance records, shift logs, BMS interrogation results, and readings, driving right-first-time documentation to support regulatory compliance
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Act as an escalation point for site alarms, plant faults, and breakdowns, mobilising the appropriate resource and ensuring timely rectification and root cause follow-up
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Own and drive the apprentice development programme, ensuring structured, safe, and progressive exposure to electrical, mechanical, pneumatic, and BMS disciplines
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Support and enforce safe systems of work, permit to work, LOTO, confined space, and other high-hazard controls across all shift activities
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Monitor and report on Facilities KPIs including PPM compliance, breakdown response times, and backlog, identifying and driving improvement actions
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Liaise closely with the Facilities Manager, EHS, Manufacturing, and R&M teams to ensure Facilities service delivery meets site and customer needs
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Lead or support routine testing and compliance activity on life safety systems, including sprinkler and fire alarm systems, and other statutory plant
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Identify, coach, and close out skills and knowledge gaps within the team through structured mentoring and on-the-job training
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Support recruitment, onboarding, and induction of new shift technicians and apprentices
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Deputise for the Facilities Manager as required, including representation at meetings
What you will need
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Recognised craft/technical qualification (electrical, mechanical, or multi-skilled) with a strong working knowledge of facilities plant, BMS systems, and critical utilities in a manufacturing or process environment
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Proven experience supervising or leading a shift-based maintenance or facilities technician team, ideally within a semiconductor, pharmaceutical, or other high-hazard/regulated site
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Strong understanding of safe systems of work, permit to work, and statutory compliance requirements (e.g. PSSR, DSEAR/ATEX, life safety systems)
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Demonstrated ability to plan and prioritise resource across competing planned and reactive workloads
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Confident communicator, comfortable liaising across Manufacturing, EHS, and senior Facilities leadership
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A genuine coaching and mentoring mindset, with a track record of developing technicians and apprentices
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IOSH/NEBOSH qualification (or working towards) an advantage
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Flexibility to respond to occasional out-of-hours escalations in support of the 24/7 shift operation
