Role: International Sales Administrator
Location: Clapham Junction, SW11
Full Time: 9am – 5pm, Monday to Friday
Reports to: International Sales Manager
Starting Salary: £27-29k p/a (dependant on experience)
Benefits: Annual bonus scheme, Birthday day off, cycle scheme.
ROLE:
Advising and assisting international customers with all requests, orders queries and issues. Using your languages, customer service, and problem-solving to ensure the customers’ needs are met from the initial inquiry to processing the order and ensuring the goods arrive safely.
PERSONAL PROFILE:
Ability to handle customers, multi-task and work in fast-paced environment.
Dynamism, enthusiasm, self-motivation. Ability to learn quickly and to cope with a wide range of technical information
Ability to make decisions, solve problems and take responsibility.
- Advising and assisting all international clients with any request either by phone, email or face to face regarding using our products in their building and design projects.
- Creating quotations, processing orders, organising despatch and delivery of goods, and issuing invoices.
- Ensuring customers are satisfied before, during and after each order.
- Maintaining relationships with our various local distributors worldwide.
- Ensuring global deliveries have all necessary customs documentation and staying abreast of any changes in export regulations.
KEY SKILLS:
· English, French/Spanish to near native level desirable. Any other languages are an advantage.
· PC literate – MS Word, Excel, Outlook
· Excellent verbal and written communication skills
· Excellent telephone manner
· Excellent team spirit and positive outlook
· Knowledge of export, transportation & logistics
DAILY DUTIES:
· Dealing with general/technical enquiries by telephone, fax or email from overseas customers.
· Answering technical enquiries
· Processing orders
· Giving quotations
· Organising despatch and delivery of goods
· Liaising with courier to ensure the above
· Invoicing and Bill settlement
· General Admin; Exceptional organisation skills.
For further information or to apply please contact Daisy Griffiths: [email protected]
July 2026
Job Type: Full-time
Pay: £27,000.00-£29,000.00 per year
Benefits:
Work Location: In person
