Overview
We are seeking enthusiastic and professional Waiters and Waitresses to join our dynamic hospitality team. This role involves delivering exceptional guest service in a lively restaurant environment, ensuring customers enjoy a memorable dining experience. The ideal candidate will possess a passion for food service, excellent communication skills, and a keen eye for detail. Previous restaurant experience is preferred but not essential, as training will be provided to develop your skills further.
Responsibilities
- Greet guests warmly and present menus with enthusiasm
- Take accurate food and beverage orders, ensuring special dietary requirements are accommodated
- Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness
- Provide knowledgeable recommendations and upsell menu items to enhance guest satisfaction and maximise sales opportunities
- Ensure food safety standards are adhered to at all times
- Assist with basic food preparation when necessary, supporting kitchen staff as required
- Clear tables promptly and maintain cleanliness of the dining area throughout service
- Handle guest queries courteously and resolve any issues promptly to ensure a positive dining experience
- Manage cash transactions accurately using the POS system
- Collaborate effectively with team members to ensure smooth service flow during busy periods
Qualifications
- Previous experience in hospitality or restaurant service is advantageous but not mandatory
- Strong understanding of food safety standards and serving protocols
- Basic maths skills for handling bills and payments accurately
- Knowledge of food preparation and kitchen operations is desirable
- Excellent time management skills with the ability to prioritise tasks efficiently during peak hours
- Exceptional guest service skills with a friendly, professional demeanour
- Ability to upsell menu items confidently to enhance guest satisfaction and revenue
- Flexibility to work evenings, weekends, or public holidays as required
Join our team if you are passionate about delivering outstanding service in a vibrant environment. We welcome motivated individuals eager to grow within the hospitality industry.
Job Type: Permanent
Application question(s):
- Only Candidates with required experience will be considered.
Experience:
- Hospitality: 3 years (preferred)
- Waiter/Waitress: 2 years (preferred)
Work Location: In person
