Job Introduction
Are you looking for a career where you can make a real difference in people’s day.
We are seeking a two Senior Data Analysts to join our team based from our Head Office in London Bridge & Ashford (hybrid working).
In this role, you will act as a trusted business partner, helping operational and commercial teams make better decisions through the effective use of data, insight and performance management. You will identify opportunities for improvement, challenge existing thinking, and translate complex data into actionable recommendations that drive measurable business outcomes.
Working closely with stakeholders across the organisation and the Central Data Team, you will help build a data-driven culture by increasing data literacy, developing Data Champions, and enabling teams to become more self-sufficient in their use of data and insight.
Can you move people? Apply now.
What you’ll do
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Drive business performance by identifying, monitoring and improving key operational, commercial and customer performance indicators.
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Deliver high-value analysis and insight that supports strategic objectives and continuous improvement initiatives.
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Build strong partnerships with stakeholders at all levels, understanding business challenges and helping teams use data effectively.
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Promote self-service reporting and analytics across the organisation, increasing confidence and capability in data usage.
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Establish and support a network of Data Champions to improve organisational data literacy and analytical thinking.
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Present analysis and performance information using data visualisation and storytelling techniques that influence decision making.
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Collaborate with Data Architects, SQL Developers, BI Developers and other members of the Central Data Team to deliver scalable solutions.
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Identify opportunities to automate reporting, improve processes and increase organisational analytical maturity.
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Support prioritisation of analytical resources, ensuring effort is focused on activities delivering the greatest business value.
The experience you’ll need
To be considered for this role we recommend you demonstrate the below in your application;
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You turn data into decisions – You help the business focus on what matters most through evidence-based insight.
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You are a trusted advisor – You build strong relationships and help stakeholders solve problems using data.
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You spot opportunities – You identify trends, risks and improvement opportunities before others do.
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You make insight meaningful – You transform complex analysis into clear, engaging stories that drive action.
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You build capability – You help colleagues become more confident and effective users of data.
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You champion self-service – You enable teams to access and use reporting and analytical tools independently.
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You drive continuous improvement – You look for opportunities to automate, simplify and improve business processes.
As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.
Other things to know
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This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
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All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
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If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
Find out more about our recruitment process and get tips to help you apply.
What you’ll get in return
Along with your salary, the rewards you’ll get include:
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a final salary pension
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25 days annual leave allowance (plus bank holidays)
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free rail travel across our networks.
Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.
A bit about Southeastern
We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.
However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.
It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.
Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.
At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.
Learn more about our railway.
