Location: North London
Contract: Temporary
Duration: Temporary assignment
Hours: Full-time
We are seeking an experienced Planner to join a busy housing repairs and maintenance team on a temporary basis. The successful candidate will be responsible for coordinating repairs and maintenance appointments, ensuring works are scheduled efficiently and residents receive a responsive and professional service.
A strong understanding of Awaab's Law and experience working within social housing repairs environments is essential for this role.
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Plan and schedule responsive repairs and maintenance works, ensuring jobs are allocated to the appropriate operatives or contractors.
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Prioritise repairs in line with urgency, vulnerability, health and safety requirements and statutory obligations.
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write me a job descripiton for barnet homes for a planner - must have expeience with Awaabs law do not inlcud company name - temporaryEnsure cases relating to Awaab's Law are identified, prioritised and progressed within the required timescales.
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Coordinate appointments with residents, contractors and internal teams.
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Monitor outstanding and overdue repairs and take appropriate action to prevent delays.
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Maintain accurate records of appointments, works orders, job progress and resident communications.
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Liaise with operatives, contractors, surveyors and housing teams to resolve scheduling issues.
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Identify potential delays and escalate issues where necessary.
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Ensure residents are kept informed of appointments, changes and progress.
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Support the delivery of an efficient and customer-focused repairs service.
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Work in accordance with relevant housing, health and safety, repairs and compliance requirements.
You will have:
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Previous experience working as a Planner/Scheduler within social housing, housing repairs or property maintenance.
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Practical experience and a strong understanding of Awaab's Law, including the management and prioritisation of damp and mould-related cases.
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Experience managing high volumes of repairs and competing priorities.
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Excellent organisational and time-management skills.
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Strong communication skills and the ability to liaise effectively with residents, contractors and internal teams.
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Good IT skills and experience using housing repairs or scheduling systems.
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The ability to work accurately under pressure and meet strict deadlines.
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A strong understanding of the importance of resident safety, customer service and statutory compliance.
This is an excellent opportunity for an experienced housing repairs Planner to join a busy team on a temporary assignment, playing a key role in ensuring repairs are effectively coordinated and statutory responsibilities, including those relating to Awaab's Law, are met.
