Job Summary
In this energetic role, you will actively engage with customers, understand their needs, and provide tailored solutions to enhance their purchase or hire decisions. Your enthusiasm, initiative and excellent communication skills will drive sales, foster lasting business relationships, and contribute to our vibrant company culture.
Position: Sales Assistant
Location: Showtec Ltd – Shoreham-by-Sea, West Sussex
Job Type: Full-Time
Days: 5 days a week including Saturdays - Sundays & either Tues/Weds/Thurs off
Hours: 9am to 5pm Weekdays, 9am to 4pm Saturdays. Overtime available
Rate of Pay: £13 to £15 per hour depending on experience. Paid weekly
About Us: We are a professional installer and retailer of sound, lighting and visual equipment. From large scale installations to small dry hires, we cater to many different customers and clients.
Key Responsibilities:
- Showroom Sales: Assist customers in-store and on the phone, providing product recommendations and answering queries related to equipment and accessories. Training in products and sales techniques provided.
- Emails: Handle incoming emails promptly and professionally. Respond to customer inquiries, provide support, and manage email communications.
- Online Shop: Maintain and update our online shop, including uploading new products, managing product descriptions, and ensuring all information is accurate and up to date.
- Order Processing: Process online and in store orders, including packing and shipping products, and ensuring timely delivery to customers.
- Equipment Hires: Manage the rental of DJ equipment. This includes coordinating with customers, scheduling rentals, and ensuring equipment is in good condition before and after hires. Full training provided.
- Inventory Management: Assist with stock management, including restocking the showroom, conducting inventory checks, and reporting low stock levels.
- Social Media: Help with posting and dealing with messages on social platforms.
- Sales Generation: Assist other members of the sales team with creating potential customer lists.
- General Showroom Duties: Maintain a clean and organised showroom environment, assist with merchandising, and perform other tasks as needed to ensure smooth daily operations.
Requirements:
- Strong communication and interpersonal skills.
- Friendly and helpful character.
- Sales experience (phone and face to face).
- Knowledge of sound & lighting equipment (preferred but not essential)
- Ability to manage multiple tasks and prioritise effectively.
- Proficient in using email and basic computer applications.
- Experience with online retail platforms is a plus.
- Experience with social media platforms.
- Attention to detail and strong organisational skills.
To Apply: Please send your CV and a brief cover letter explaining your interest in the position to [email protected].
Pay: £13.00-£15.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
