Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team. This vital role involves providing exceptional front-desk support, ensuring smooth patient flow, and maintaining accurate administrative records. The ideal candidate will possess excellent communication skills, a friendly demeanour, and prior experience in office or administrative roles. This position offers an opportunity to work in a supportive environment dedicated to delivering high-quality patient care.
Responsibilities
- Greet patients warmly and assist with check-in procedures
- Manage appointment scheduling and coordinate patient flow efficiently
- Answer incoming calls promptly and professionally, directing enquiries appropriately
- Maintain accurate and up-to-date patient records in compliance with data protection regulations
- Handle administrative tasks such as filing, data entry, and processing correspondence
- Collect and process patient information, including insurance details and personal data
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies
- Support the clinical team with administrative support as required
Qualifications
- Previous office experience is essential; experience in a healthcare setting is highly desirable
- Strong organisational skills with attention to detail
- Excellent verbal and written communication abilities
- Proficiency in using office software programmes such as Microsoft Office or equivalent
- Friendly, professional manner with a customer-focused approach
- Ability to multitask effectively in a fast-paced environment
- Knowledge of medical terminology is advantageous but not mandatory
This role is integral to delivering outstanding patient service and supporting the efficient operation of our healthcare facility. We welcome applications from motivated individuals eager to contribute to a caring medical environment.
Pay: From £12.71 per hour
Work Location: In person
