Job Summary
Established since 2012, we are a successful family run business specialising in finding and fixing hidden plumbing leaks. Our premium service offer to our clients is 'same day, same engineer, find fix and re-test'. We have excellent reviews averaging 4.9* on Trustpilot and 4.8* on Google. We are looking for an experienced and qualified plumber to join our team. No experience is required within leak detection as full training will be given in leak detection methods. These methods include thermal imaging, gas tracing, acoustic microphone, and moisture mapping. Suitable candidates will be able to demonstrate excellent plumbing knowledge combined with problem solving. The right candidate must also have clear written and verbal communication.
We are looking for someone based within, or close to, the M25 to cover London and surrounding areas. A typical leak detection takes 4 hours. Typical travel time is 1.5 hours each way.
Please send your CV with a covering letter.
Qualifications and Skills
- Must be qualified to a minimum NVQ Plumbing level 2, ideally level 3.
- Gas Safe beneficial, but not essential.
- Minimum 5 years experience in installing and maintaining plumbing and heating systems.
- Subject to successful DBS check.
- Good communication and client relationship skills.
- Passionate about good customer service/experience.
- Physically fit. Some leak repairs include manual excavation.
- Presentable.
- Good problem solver.
- Calm, logical, methodical approach.
- 'Can do' attitude, willing to go the extra mile.
- Able to work independently and be self-motivated.
- Good written skills. Capable of preparing written reports using our pre-formatted IT system.
- IT capable.
Benefits
- Basic salary £48,000 per annum
- Various financial incentive schemes, with additional on target earnings of approx. £7k per annum. Financial incentives described below. Please contact us for further details.
- Engineers are typically assigned one booking a day. 'Second bookings', typically completed during normal working hours, attract a generous incentive. Engineers can expect to receive at least 1 'second booking' a week during our busy period (Oct-Mar).
- Financial incentive linked to positive online customer reviews.
- Financial incentive linked to referral partners.
- Annual profit related bonus.
- 37.5 hour week, Mon-Fri, normally 8.30AM - 4.30PM, but flexible to client requirements. 30 min break.
- 25 days paid holiday per annum plus statutory bank holidays.
- Sick pay at normal salary for up to 5 days per annum.
- Pension scheme.
- Group Life Insurance (also known as Death in Service) provided.
- Annual wage review.
- Very limited unsocial hours working, and by prior agreement only.
- Sign written van supplied and fully expensed.
- Leak detection equipment supplied with full training.
- Key leak detection equipment cannot be left overnight in the company van. It must be safe stored within our engineer's home or in an agreed secure environment.
- Mobile phone and tablet supplied.
- Uniform supplied.
- Friendly and positive team, most engineers have been with us several years.
- Team meetings/socials during working hours
Job Type: Full-time
Pay: £48,000.00-£58,000.00 per year
Benefits:
- Life insurance
- Referral programme
Experience:
- Plumbing: 5 years (required)
Licence/Certification:
- Driving Licence (required)
- Plumbing Qualification (required)
Work Location: On the road
