Job Summary
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant restaurant team. This role is pivotal in creating a welcoming atmosphere for our guests while ensuring exceptional service standards. As a Front of House Team Member, you will be responsible for assisting customers, managing orders, and supporting the kitchen team to deliver a delightful dining experience.
Duties
- Greet and welcome guests with a friendly and professional demeanour.
- Take customer orders accurately and efficiently, ensuring all details are captured.
- Assist with food preparation and presentation as needed, adhering to food safety standards.
- Manage the dining area by ensuring cleanliness and organisation at all times.
- Support upselling initiatives by recommending menu items and specials to enhance guest experience.
- Collaborate with kitchen staff to ensure timely food delivery and address any customer inquiries or concerns.
- Maintain knowledge of menu items, ingredients, and culinary techniques to assist guests effectively.
- Demonstrate excellent time management skills to handle multiple tasks during busy periods.
Skills
- Strong hospitality skills with a passion for providing excellent customer service.
- Basic maths skills for handling transactions and managing orders accurately.
- Experience in food preparation or culinary settings is advantageous but not essential.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Knowledge of food safety practices to ensure compliance with health regulations.
- Effective communication skills to interact with guests and team members positively.
- Time management abilities to prioritise tasks efficiently in a fast-paced environment.
Join us in delivering memorable dining experiences while developing your skills in the hospitality industry!
Job Types: Full-time, Part-time, Zero hours contract
Pay: £11.75-£14.50 per hour
Benefits:
Work Location: In person
