Location: Multisite (covering 9 services across Nottingham and Hucknall area)
Hours: Full-time, 37.5 hours per week (Monday-Friday, with flexibility to meet service needs)
Salary: Competitive (depending on experience and qualifications)
Make a Difference Every Day
We're one of the UK's leading adult social care providers, supporting people to live fulfilling, independent lives through Residential, Supported Living and Complex Care services.
We're looking for a dynamic and experienced Area Operations Manager to oversee 9 services across Nottingham and Hucknall. This is an exciting opportunity for a passionate leader who is ready to drive high standards, develop high-performing teams and create positive outcomes for the people we support.
About the Role
As Area Operations Manager, you'll have full operational responsibility for a portfolio of services, ensuring excellent care, strong leadership, regulatory compliance and sustainable business performance.
Reporting to the Operations Director, you'll work closely with Registered Managers, colleagues, families, commissioners and other key stakeholders to deliver outstanding outcomes across your services.
You'll lead across our three key priorities:
Quality – Deliver outstanding care, support, governance and continuous improvement across all services.
People – Inspire, develop and support Registered Managers and high-performing teams to achieve excellent outcomes.
Healthy Finances – Manage resources effectively to ensure sustainable service performance, growth and value.
What We're Looking For
Essential
Proven leadership and management experience within adult social care.
Level 5 Diploma in Leadership and Management for Adult Care (or working towards).
In-depth knowledge of social care legislation, regulations and best practice.
Experience managing multiple services, service budgets, rotas, occupancy and commissioned hours.
Strong stakeholder management and relationship-building skills.
Experience driving quality and compliance through audits and service improvement plans.
Strategic, solutions-focused mindset with strong attention to detail.
Excellent communication, influencing and decision-making skills.
Strong IT and data literacy.
Passionate, values-driven leadership approach with a commitment to person-centred care, equality and inclusion.
Desirable
Level 7 Diploma in Leadership and Management for Adult Care.
Knowledge of therapeutic and non-aversive support approaches.
Full UK driving licence and willingness to travel regularly between services.
Why Join Us?
We believe in rewarding and supporting our colleagues. Alongside competitive pay, you'll receive:
25 days annual leave plus bank holidays
Your birthday off (after one year's service)
Enhanced sick pay
Pension scheme
EV car scheme via salary sacrifice
Additional holiday linked to length of service
Industry-leading recognition programmes
Health, wellbeing and financial support
Ongoing training and career development
Recognised by The Sunday Times Best Places to Work for three consecutive years and winners of the 2026 Health & Social Care Industry Award, we're proud of the positive, people-focused culture we've built.
Ready to Lead and Inspire?
If you're an experienced social care leader looking for an opportunity to shape services, develop talented teams and make a lasting difference to people's lives, we'd love to hear from you.
INDM
