Are you driven to lead, train, educate, and mentor others?
Ready to take your career to the next level?
We are delighted to invite applications for Business Support Team Supervisor role within our Central Business Support model. This is an incredible opportunity to play a pivotal role leading our colleagues in providing professional, adaptable, and robust support to our internal and external customers.
This particular Team Supervisor role will provide dedicated support to a busy Children’s Assessment and Safeguarding Service, where responsive, accurate and confidential business support is essential to the effective delivery of frontline services.
The role:
We are currently seeking a permanent full time Business Support Team Supervisor to join our central business support team that supports our high-profile work in Children’s Services.
As a service we value creativity and teamwork and contribute to a workplace that thrives on innovation and collaboration. Colleagues within Business Support can elevate their career in an environment that values fresh ideas and effective teamwork.
What will your day look like?
Anything from coordinating workloads, allocating resources and ensuring your team is well-equipped to deliver a professional, timely and customer-focused service. As a Team Supervisor, you’ll work closely with colleagues and stakeholders across Children’s Assessment and Safeguarding Services, building strong relationships and ensuring clear responsibilities and expectations are understood between Business Support and our customers. You’ll provide coaching, guidance and performance support to your team, helping colleagues achieve their full potential within their chosen career pathways while fostering a positive and resilient team culture. Your day may include monitoring performance, resolving operational challenges, implementing service improvements, supporting recruitment and training activities, and identifying new opportunities to promote and strengthen the Business Support service. Throughout it all, you’ll play a key role in ensuring the delivery of high-quality services, maintaining high standards of accuracy and confidentiality, and contributing to the continuous improvement of a service that makes a real difference to children, young people and families.
Who are we looking for?
You will be working in a fast-paced, emotionally sensitive and highly collaborative team environment, supporting colleagues who are responding to children, young people and families at critical points of need. The role requires someone who can remain calm under pressure, build strong working relationships, support team resilience, and help ensure that business support colleagues feel informed, valued and confident in delivering high-quality support.
Why join us?
Joining our Central Business Support team means becoming part of a service with a clear vision to be a Centre of Excellence, delivering professional, high-quality support that makes a real difference. This is an exciting opportunity to lead and develop a dedicated team supporting Children’s Assessment and Safeguarding Services, helping to ensure children, young people and families receive the support they need when it matters most. We are committed to creating a positive and collaborative working environment where innovation, teamwork and continuous improvement are valued. In return, you will have the opportunity to enhance your leadership skills, influence service delivery, support colleagues to reach their full potential, and build a rewarding career within a resilient and respected service that puts people at the heart of everything it does.
For more information, please refer to the attached guidance and role profile. If you would like an informal discussion, please contact: [email protected]
Key Dates
Advert closing date: Thursday 6th August 2026
We aim to interview candidates: Friday 14th August 2026
We want you to have the best interview experience with us, we will provide candidates selected for interview their questions in advance of meeting us by 4pm the evening before.
We reserve the right to close our adverts early if we have received a significant volume of suitable applications.
We love AI and think it plays a great role in the world of work. However, for your application, we want to hear from YOU! As such, we will be testing applications to determine the use of AI, and applications that have heavily utilised the function will be scrutinised for suitability.
Do you need support?
If you need any help applying for this position, please contact Wendy Trask on 07702 338542 (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.
