Some people have a natural way with customers. They make conversation easy, understand what someone needs and know how to leave a strong impression. If that sounds like you, we’d like to meet you.
We’re expanding our Leeds team and looking for a Customer Service Advisor to support a varied mix of client campaigns. It’s an interactive, fast-moving role where every conversation matters and where your personality is a genuine strength.
Location: Leeds and surrounding campaign locations
Hours: Full-time, Monday to Friday
Additional shifts: Optional Saturdays
Start date: Immediate
The Opportunity
We work with clients across different sectors, delivering customer engagement, sales and marketing campaigns. You’ll learn each campaign brief and help customers understand the products, services or opportunities being presented.
One conversation might involve answering a quick question; the next could mean explaining different options, assisting with a registration or finding the right solution to an enquiry. You’ll keep customer information accurate, provide a professional service and help the team achieve its campaign goals.
What You’ll Bring
- A warm, approachable and confident manner
- Strong listening and communication skills
- The ability to explain information clearly
- A positive attitude during busy periods
- Reliability and a genuine willingness to learn
- Motivation to contribute to shared results
What You’ll Gain
- Full entry-level customer service and campaign training
- Experience working across different clients and sectors
- Regular coaching and practical development
- Performance-based bonuses and team recognition
- Team socials and a supportive working environment
- Opportunities to progress into senior customer or campaign roles
We’re building the Leeds customer service team now. If you want a role where being good with people genuinely counts, send us your CV today.
Pay: £14.00-£16.00 per hour
Benefits:
- Free parking
- Gym membership
- On-site parking
Application question(s):
- Are you comfortable interacting with customers as part of your daily responsibilities?
Work authorisation:
- United Kingdom (required)
Work Location: In person
