Kingston
Full Time
Posted 20/07/2026
About this role
Automotive After Sales Advisor (Service & Parts)
29,000 basic salary – plus commission
Hours of Work: Monday – Friday 8.00am – 6.00pm
Saturdays 8.00am – 1.00pm alternative Saturdays (Paid in addition)
THE ROLE
This is a great opportunity for an experienced After Sales Advisor to join our successful Toyota operation based in Kingston
The role of After Sales Advisor is to assist in the smooth and profitable operation of the service and parts department, with strict adherence to dealer standards.
DUTIES
Meeting objectives, ensuring CRS targets and operating standards are achieved.
Receive customers, discuss, identify and progress routine service and repair and parts requirements.
Promote the sale of service and accessories.
To ensure that maximum profit is achieved from all service works in accordance with company policy.
To order and distribute Parts as required.
Discuss and identify manufacturer’s warranty, routine service and repair requirements with customers.
Ensure that service / repair jobs are completed satisfactorily and to time specified making sure all warranty items are available for return to manufacturers.
To ensure that any delay in the completion of work is reported to the customer.
Accept payments for work according to Company policy.
To accurately cost all invoices for payment.
To ensure price lists and charge out rates are kept up to date at all times
To prepare and analyse job cards for work carried out under the terms of warranty.
Ensure that all Warranty policies and procedures are adhered to.
Any other ad hoc duties / projects required by the service manager.
Any other ad hoc duties / projects required by the service manager.
THE PERSON
Previous motor trade main dealer experience in a similar role
A strong focus on customer satisfaction
Warranty experience – preferred.
Keen interest in sales
Parts or Service Experience
Benefits
30 days holidays (i.e. 22 days including 8 days bank holidays)
Eyecare Vouchers
Private Health Plan (Simply Health)
Cycle to work scheme
Loyalty & Long Service Awards
Car Leasing Scheme
Workplace Pension Scheme
Discounts on car purchases / repairs / parts
Ongoing training, both in-house and with the manufacture
Opportunity for career progression
