Highwood Care Home is a brand new, purpose-built facility nestled in the picturesque and historic port town of Bideford. Our luxury care home offers a warm and welcoming environment for up to 67 residents, providing Residential, Dementia, Nursing, and Respite care. With state-of-the-art facilities and beautifully designed spaces, we pride ourselves on creating a safe, comfortable, and enriching environment where residents can feel truly at home. Surrounded by stunning views and a vibrant local community, Highwood Care Home is committed to delivering the highest standard of care, tailored to meet the unique needs of every individual. Join us at Highwood, where comfort, care, and compassion come together.
Receptionist Contract
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£12.71 per hour
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Contracted to 20 hours per week
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Paid DBS, pension, uniform provided
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5.6 weeks annual leave (based on a full time contract)
Role Overview
As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.
You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.
Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service. There will be the occasional weekend working to cover annual leave and special events.
What We Are Looking For
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A friendly, professional and approachable manner
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Excellent communication and interpersonal skills
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Strong organisational and administrative skills
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Good IT skills including Microsoft Office and email systems
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Ability to manage multiple tasks and prioritise effectively
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A reliable and positive approach
About us
Highwood Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.
Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.
