Job Summary
We are seeking a motivated and detail-oriented Apprentice Administrator to join our team, specialising in Level 3 Business Administration with Clinical Coding. This apprenticeship offers a fantastic opportunity to develop essential administrative skills while gaining specialised knowledge in clinical coding processes. You will support the smooth operation of administrative tasks within a healthcare environment, ensuring accurate documentation and efficient workflow. This role is ideal for individuals eager to kick-start their career in administration and healthcare, with a focus on professional growth and learning.
Responsibilities
- - Undertake clinical coding, identifying relevant clinical information from patient correspondence and accurately coding or free-texting this onto patient records
- - Deal with queries relating to clinical coding.
- - Process incoming patient correspondence, emails and documentation.
- - Scan and accurately file documents onto electronic patient records using appropriate codes.
- - Manage incoming workflow, directing correspondence to the appropriate clinician or team.
- - Provide reception support, including receiving patients and handling telephone enquiries
- .- Undertake general administrative duties relating to patient records and practice processes.
- - Maintain patient confidentiality and comply with data protection, health & safety and infection control requirements.- Communicate effectively with patients, carers, colleagues and other healthcare professionals.- Manage workload effectively and contribute to quality improvement and audit where appropriate.
- Qualifications
- Previous office experience or familiarity with administrative tasks is preferred but not essential
- Strong organisational skills with attention to detail to ensure accuracy in documentation and coding processes.
- Excellent communication skills, both written and verbal, to interact effectively with colleagues and patients.
- Ability to handle sensitive information confidentially in line with data protection standards.
- Basic IT skills, including proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
- A proactive attitude with the motivation to develop skills in business administration and clinical coding.
This apprenticeship provides a structured pathway into the healthcare administration sector, offering valuable experience that can serve as a foundation for future career advancement. Join us to develop your professional skills in a supportive environment dedicated to your growth!
Pay: £15,600.00 per year
Application question(s):
- This role involves working with confidential patient information and requires a high level of accuracy, particularly when updating patient records and undertaking clinical coding. Can you give an example of when you have needed to work accurately and pay close attention to detail?
- This apprenticeship involves learning a range of new skills and systems while also working as part of a busy team and communicating with patients. What interests you about this role, and what qualities do you think you would bring to it?
Work Location: In person
