Are you looking to work with a wonderful, caring team that helps change people's lives?
At Midwinter Physiotherapy, we believe everyone deserves to Live Better. Feel Better. Move Better.
Hours - 30-37.5hours per week - 9am-5pm
Days- Mon, Tue, Wed & Fri (no bank holidays or weekends)
Salary - £27-30k pro rata (negotiable)
We're a specialist community physiotherapy provider supporting older adults and people living with neurological conditions, learning disabilities, respiratory conditions and complex disabilities across Worcestershire, Gloucestershire and beyond.
As our business continues to grow, we're looking for an exceptional Practice Administrator to become the heart of our operations.
This isn't just another admin role, it has real growth potential for the right candidate.
You'll be joining a passionate, supportive team where every day you'll help improve the lives of our clients, support our clinicians to deliver outstanding care, and play an important part in the growth of our business.
What makes this role different?
You'll work alongside our established administrator taking ownership of the day-to-day operational side of the business.
We're looking for someone who genuinely enjoys being organised, solving problems, helping people and making things happen.
For the right motivated candidate, there is genuine opportunity to grow with the business as we continue to expand.
What you'll be doing
Managing our busy inbox and responding to enquiries.
Coordinating clinician diaries across multiple sites.
Managing phone calls and booking in new and existing client appointments.
Supporting an outstanding client journey from first enquiry to discharge.
Liaising with clients, families, care providers and healthcare professionals.
Logging data and producing reports to support business KPIs.
Supporting recruitment and HR administration.
Coordinating marketing activity and social media scheduling.
Helping organise meetings, projects and business initiatives.
Identifying ways to improve systems and processes.
We're looking for someone who:
✔ Has an exceptional eye for detail
✔ Delivers outstanding customer care and enjoys building relationships
✔ Is confident using spreadsheets and enjoys working with data
✔ Is data-driven and enjoys producing reports and identifying trends
✔ Has experience (or a keen interest) in social media and marketing
✔ Learns new IT systems quickly and enjoys using technology
✔ Is highly organised and able to manage multiple priorities
✔ Takes ownership and enjoys solving problems
✔ Has excellent written and verbal communication skills
✔ Has a full UK driving licence and is happy travelling between our sites when required
What we offer
A genuinely caring, supportive and motivated team
Hybrid working - home and on site
Based in Evesham with services across Worcestershire and Gloucestershire
A varied role where no two days are the same
Ongoing training and development
The opportunity to grow your career within a rapidly expanding specialist healthcare business
About You
You'll probably thrive in this role if you've worked in healthcare, hospitality, education, recruitment, customer service, office management or another busy operational environment.
Most importantly, we're looking for someone with the right attitude, who enjoys helping people, loves being organised and wants to make a real difference every day.
Recruitment Process
We take time to find the right person for our team.
1. Apply here and send us 500 words about why you'd be a great candidate
2. Application Review - Shortlisted candidates will be invited to complete a few questionnaires.
3. Final Interview candidates will attend a face-to-face interview, including a few practical job-related tasks and a short client-facing exercise.
We aim to keep all applicants informed throughout the process.
We can't wait to meet you!
midwinterphysiotherapy.co.uk
@midwinterphysio
Pay: £27,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home
Work Location: Hybrid remote in Evesham
