Sales Administrator & Sales Progressor
Location: Cheltenham
Salary: £27,500 basic salary (£30,000 OTE)
Hours: Monday to Friday, 9:00am – 6:00pm (some flexibility in working hours may be considered if required for the right candidate)
Join one of Cheltenham's leading independent estate agencies.
We are looking for an organised, proactive and customer-focused Sales Administrator & Sales Progressor to join our growing team.
This is a varied role combining sales progression with general sales administration, making it ideal for someone who enjoys seeing a property transaction through from instruction to completion while supporting a high-performing sales team.
The Role
Sales Progression
- Managing property sales from agreed sale through to legal completion.
- Liaising with solicitors, mortgage brokers, buyers, sellers, surveyors and other estate agents.
- Proactively identifying and resolving issues that could delay transactions.
- Providing regular updates to clients and customers throughout the sales process.
- Working closely with our negotiators and valuers to ensure a smooth customer journey.
- Maintaining accurate records on our CRM system.
- Delivering exceptional 5-star customer service throughout every stage of the transaction.
Sales Administration
- Preparing properties ready for launch, including creating property records, marketing particulars and ensuring all required documentation is in place.
- Assisting with compliance and pre-marketing administration.
- Providing administrative support to the sales team.
- Producing sales documentation and supporting marketing preparation.
- Ensuring all records and files are accurate and up to date.
- Helping to deliver a consistently high standard of customer care and service.
About You
We are looking for someone who:
- Has previous experience working within an estate agency (preferred).
- Has sales progression experience (strongly preferred).
- Is passionate about delivering outstanding 5-star customer service.
- Has excellent organisational skills and attention to detail.
- Is confident communicating with clients and professional contacts by telephone and email.
- Can manage multiple transactions simultaneously while remaining calm under pressure.
- Is proactive, solutions-focused and takes ownership of their workload.
- Has strong IT skills and is comfortable learning new software systems.
What We Offer
- £27,500 basic salary.
- £30,000 On Target Earnings.
- A supportive and friendly working environment.
- Opportunity to work within a respected independent estate agency with an excellent reputation for customer service.
- Ongoing training and development opportunities.
Equality & Diversity
We believe that a diverse and inclusive team makes us stronger. We are committed to providing equal opportunities and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Appointments will be made on merit, based on skills, experience and suitability for the role.
How to Apply
If you thrive in a fast-paced environment, take pride in delivering 5-star customer service, and enjoy helping clients successfully move home, we'd love to hear from you.
Pay: £27,500.00-£31,000.00 per year
Work Location: In person
