Leadership and Management Development Co-ordinator
Join our Leadership and Management Development Team
We are looking for a highly organised, proactive and customer-focused individual to join our Leadership and Management Development team.
In this role, you will play an important part in co-ordinating and supporting learning and development activity across the organisation. You will contribute to the delivery of high-quality programmes, create an excellent experience for learners and stakeholders, and help to build a strong learning culture.
Working as part of a supportive and collaborative team, you will co-ordinate leadership and management development programmes, corporate induction and onboarding activities, whilst supporting the continuous improvement of our digital learning platforms and processes.
This is a fantastic opportunity to develop your career in learning and development and make a real impact on leadership capability across the organisation.
What you'll be doing
Co-ordinating Corporate Induction, new managers' onboarding, and leadership and management development programmes across the organisation
Acting as a key point of contact for learning and development enquiries
Co-ordinating programme administration, communications, training schedules, room bookings and learner records, ensuring information is accurate and up to date
Supporting the administration and continuous improvement of our digital learning platforms
Producing reports and analysing programme feedback and data to support continuous improvement
Supporting financial administration activities, including processing supplier payments and maintaining learning and development records
Building positive relationships with managers, stakeholders, facilitators and programme participants
Ensuring a high-quality, professional learning experience for all participants
What we're looking for
We're looking for someone who is organised, proactive and takes pride in delivering a high-quality service.
You will have:
Experience in a customer-facing role
Experience of co-ordinating activities, events, programmes or projects within a busy environment
Excellent written and verbal communication skills, with the ability to communicate clearly and professionally
Excellent attention to detail and accuracy
Strong organisational skills with the ability to manage multiple priorities effectively
Strong analytical and problem-solving skills
Confidence using Microsoft Office and other digital tools, systems and databases
Strong interpersonal skills and the ability to build effective working relationships
A customer-focused approach and commitment to delivering a high-quality service
A proactive approach to continuous improvement and improving how things work
Desirable
Experience within learning and development, training, HR or a people-focused function
Experience of using learning management systems
Experience of using Power BI or similar reporting tools
Why join us?
You'll be joining a supportive and forward-thinking team, with the opportunity to:
Contribute to shaping learning and development across the organisation
Develop your own skills and experience in a specialist function
Work with a wide range of stakeholders across the business
Be part of a team that values collaboration, continuous improvement and high standards
Make a positive impact on the development of managers and leaders across the organisation and help shape a culture of continuous learning.
Additional Information
You may be supported to work towards a Level 3 Business Administration Apprenticeship, where appropriate.
Interested?
If you're passionate about delivering excellent customer service, enjoy co-ordinating learning activities and are looking to develop your career within learning and development, we'd love to hear from you.
Apply today and join us in creating great learning experiences that support the growth and development of our managers and leaders.
