We are looking for a friendly, professional, and well-presented Hotel Receptionist to join our team.
As the first point of contact for our guests, you'll play a key role in creating a warm welcome and ensuring every guest enjoys an excellent stay. This is a varied role that includes checking guests in and out, handling reservations, answering telephone and email enquiries, processing payments, and providing outstanding customer service.
Hours of Work
- 5 days out of 7, including weekends and bank holidays on a rota basis.
- Shifts are:
- 7:00am – 3:00pm
- 3:00pm – 11:00pm
Requirements
- Must be 18 years of age or over.
- Well presented with a professional and friendly manner.
- Excellent communication and customer service skills.
- Able to work as part of a team and use initiative.
- Good organisational skills and attention to detail.
- Previous hotel reception or customer service experience is an advantage, but not essential, as full training will be provided for the right candidate.
What We Offer
- Competitive rate of pay.
- Full training and ongoing support.
- A friendly and welcoming working environment.
- Opportunity to develop your career within the hospitality industry.
If you enjoy meeting people, have a positive attitude, and are passionate about delivering excellent customer service, we'd love to hear from you.
To apply, please send your CV and a brief covering letter.
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
