Shape decisions. Find solutions. Help more people achieve homeownership.
Due to an internal promotion, we're looking for a talented Underwriter to join our award-winning Underwriting Team at Darlington Building Society.
This is a fantastic opportunity to develop your career within a supportive organisation that genuinely invests in its people. You'll benefit from clear progression opportunities, ongoing development, and the chance to make a real difference by helping our members achieve their dream of homeownership.
About the Role
Are you an experienced Mortgage Underwriter who enjoys using your expertise to make informed lending decisions, rather than relying solely on automated systems?
Do you thrive on analysing complex cases, solving problems, and finding ways to say "yes" where others might say "no"?
If so, we'd love to hear from you.
At Darlington Building Society, we're passionate about giving our members every possible opportunity to own their own home. As a specialist lender, we take a manual underwriting approach, carefully assessing each application on its own merits and working closely with brokers to ensure every avenue has been explored.
This means thinking beyond standard criteria, applying sound judgement, and using your analytical skills to find the right solution for both our members and the Society.
As an Underwriter, you'll play a key role in that process.
What You'll Be Doing
As an Underwriter, you will:
- Assess and make lending decisions on complex mortgage applications within your mandate.
- Take ownership of your caseload, balancing quality, accuracy, and service levels to achieve the best outcomes.
- Investigate complex circumstances and use your judgement to identify solutions that support responsible lending.
- Build strong relationships with brokers, colleagues, and other stakeholders to deliver a seamless mortgage journey.
- Act as an advocate for our lending policy, ensuring decisions are fair, consistent, and aligned with business objectives.
- Contribute to continuous improvement by identifying opportunities to enhance processes and customer outcomes.
What We're Looking For
You'll be someone who:
- Has at least 1 year's experience in mortgage underwriting.
- Holds a CeMAP qualification (desirable).
- Is passionate about delivering positive outcomes for members.
- Has excellent attention to detail and strong analytical skills.
- Enjoys investigating complex scenarios and solving problems.
- Communicates confidently and effectively, both verbally and in writing.
- Works well collaboratively but is equally comfortable using their own initiative.
- Takes a proactive and positive approach to challenges.
Why Join Darlington Building Society?
At Darlington Building Society, our people are at the heart of everything we do. We are committed to creating an environment where colleagues can develop, grow, and achieve their full potential.
When you join us, you'll benefit from:
- Clear career progression opportunities.
- Ongoing learning and professional development.
- A supportive and collaborative team environment.
- The opportunity to work on interesting and complex cases.
- The chance to make a meaningful difference to our members' lives.
- An extensive benefits package designed to support your wellbeing both inside and outside of work.
Visit our Careers page to learn more about our benefits and what it's like to work with us.
Job Information
Location: Darlington (Hybrid working available. Regular attendance at Head Office is required and is essential for this role.)
Contract: Full-Time, Permanent
Salary: £33,173.46 (Band 3, Pay Point 3)
Ready to take the next step?
If you're looking for a role where your expertise is valued, your development is supported, and your decisions genuinely make a difference, we'd love to hear from you.
Apply today and help us make homeownership possible for more people.
Pay: £33,173.46 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: Hybrid remote in Darlington DL1 4PT
