We’re looking for someone who loves the outdoor life and wants to help people to enjoy it in their own way. Our Active Outdoors Assistant role is all about giving people a warm welcome, sharing practical information and offering helpful advice. Whether it’s helping with cycle hire or supporting other active outdoor activities, you’ll play a key part in making sure everyone has an enjoyable and memorable experience.
The advertised salary is inclusive of the Outer London Weighting allowance of £3,315 per annum (prorated if you're part-time)
This seasonal, annualised role requires working over Thursdays, Fridays, school holidays, weekends and bank holidays between February and November.
This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 780 hours per year.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:One of the last surviving country estates in London, Osterley Park and House is a vibrant attraction. The high turnaround of visitors means work is fast-paced, with the team always looking for creative ways to attract greater visitor numbers. Outdoor activities are a key focus, and the estate is part of the National Trust’s Cycle Trail project. Osterley Park enjoys a fantastic location just 20 minutes outside of London, so you can travel here by car or public transport.
Osterley Park and House also has a garden for all seasons - the gardens are divided into three areas to ensure interest all year round and perfect if you're looking for some garden inspiration! The urban eighteenth-century formal gardens were restored by the National Trust to their original grandeur.
Click here for more information about this location
What you'll be doing:Day to day, you’ll be working with volunteers to make sure our bikes are safe and ready to be hired. You’ll be advising people on outdoor activities, helping with events like ‘parkrun’ and community running groups, and generally making sure that everyone has all the information and guidance they need to enjoy their time outdoors.
Your job is all about creating the best possible experience for everyone. You’ll chat to people to understand their needs and offer relevant advice, while also keeping an eye on safety and maintenance. It’s in your hands to help as many people as possible to enjoy their time in the countryside in whatever way they’d like to.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; however it is expected that you know how to cycle and would be comfortable hiring out bikes to others.
Who we're looking forWe’d love to hear from you if you’re:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (780 hrs py)
