Job Overview
General Manager – Hotel, Bar & Restaurant
Full-Time | Permanent
We are looking for an experienced, motivated and hands-on General Manager to lead the day-to-day operation of our 28 bed hotel, bar and restaurant.
This is an excellent opportunity for a strong hospitality professional who enjoys leading from the front, developing a great team and delivering consistently high standards for guests.
The Role
As General Manager, you will take overall responsibility for the successful running of the business, including the hotel, bar and restaurant. You will ensure excellent customer service while maintaining strong commercial performance and a positive, professional working environment.
Key Responsibilities
- Oversee the day-to-day operation of the hotel, bar and restaurant
- Lead, motivate and develop the management team and wider staff
- Maintain excellent standards of customer service and guest satisfaction
- Manage staffing levels, rotas, recruitment and training
- Monitor sales, costs, budgets and overall profitability
- Identify opportunities to increase revenue and grow the business
- Maintain high standards across food working with our Head Chef & Kitchen manager, maintain high standard across our beverage, accommodation and housekeeping
- Ensure compliance with licensing, health & safety, food hygiene and company procedures
- Deal professionally with guest feedback and resolve any issues
- Build strong relationships with customers and the local community
- Create a positive working culture where the team can perform at their best
- Work with our Regional Operation Manager to improve, maintain and suceed in all areas of the business.
What We're Looking For
The successful candidate will ideally have:
- Previous experience as a General Manager, Assistant General manager or Multi Department Manager, or similar senior hospitality role with a minimum of 3 years management experience.
- Experience within hotels, restaurants, bars or a multi-department hospitality business
- Strong leadership and people-management skills
- Good commercial awareness and an understanding of budgets, costs and profitability
- Excellent communication and organisational skills
- A hands-on approach and willingness to lead by example
- High standards and excellent attention to detail
- A genuine passion for hospitality and customer service
- The ability to remain organised and professional in a busy environment
What We Offer
- Competitive salary Depending on Experience
- Performance-related quarterly bonus opportunities
- A key leadership position within the business
- Supportive working environment
- 28 Days Paid Holiday
- Replacement day off in lieu for working any Bank Holiday's, Christmas Day, Boxing Day, New years Even & New Years day.
- Career development and progression opportunities
We are looking for someone who can lead, inspire and take ownership of the business. If you are an experienced hospitality manager who takes pride in delivering great service, building strong teams and achieving results, we would love to hear from you.
Apply through Indeed with your CV and a brief introduction outlining your relevant experience.
Pay: £38,000.00-£45,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
