Job Overview
We are seeking a dynamic and energetic Assistant General Manager for our bustling pub to lead daily operations with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of the pub’s functioning, from ensuring exceptional customer service to managing food and beverage quality. Your leadership will inspire your team to deliver memorable experiences, uphold food safety standards, and maintain a vibrant, welcoming atmosphere. This is an exciting opportunity for someone passionate about hospitality, culinary excellence, and team management to make a significant impact in a lively environment.
Responsibilities
- Assist in managing daily pub operations, ensuring smooth service flow and high standards of hospitality.
- Supervise and motivate staff across front-of-house and kitchen teams, fostering a positive work environment.
- Oversee events with food preparation, cooking, and food production processes to ensure quality and consistency.
- Maintain compliance with food safety regulations and uphold cleanliness standards throughout the venue.
- Support hiring, training, scheduling, and performance management of team members.
- Ensure excellent customer service by addressing guest needs promptly and professionally.
- Collaborate with kitchen staff on menu planning, specials, and inventory management to optimise food and drinks offerings.
- Monitor bar operations including serving drinks, barista tasks, and beverage presentation to enhance guest satisfaction.
- Implement operational procedures that promote efficiency, safety, and a lively atmosphere.
- Handle guest feedback or concerns with professionalism, turning challenges into positive experiences.
- Work with Marketing and Operations for Events
Qualifications
- Proven supervising experience in hospitality or restaurant settings with strong team management skills.
- Extensive restaurant experience with a focus on food preparation, cooking, and food safety practices.
- Knowledge of culinary techniques and kitchen operations; previous culinary or hotel experience is highly advantageous.
- Familiarity with barista skills and bar service operations preferred.
- Demonstrated leadership qualities with the ability to motivate diverse teams under pressure.
- Strong understanding of food safety standards and health regulations applicable to hospitality venues.
- Experience in food production, serving, and hospitality environments that require multitasking and attention to detail.
- Excellent communication skills combined with a proactive approach to problem-solving.
Join us as we create an energetic environment where great food, lively ambiance, and exceptional service come together! If you’re passionate about leading teams in a vibrant pub setting while delivering memorable guest experiences through culinary excellence and outstanding hospitality—this is the perfect role for you!
Pay: £30,000.00 per year
Work Location: In person
